Learning is not compulsory… neither is survival.
W. EDWARDS DEMINGPeople don’t like to make mistakes.
More W. Edwards Deming Quotes
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People don’t like to make mistakes.
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Quality is everyone’s responsibility.
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Customer expectations? Nonsense. No customer ever asked for the electric light, the pneumatic tire, the VCR, or the CD.
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Customers that boast about your project or service, and that bring friends with them.
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You can not define being exactly on time.
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The sure way to increase productivity is to better administrate man and machine.
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It is not necessary to change. Survival is not mandatory.
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All anyone asks for is a chance to work with pride.
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It is not enough to do your best; you must know what to do, and then do your best.
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Any manager can do well in an expanding market.
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The result of long-term relationships is better and better quality, and lower and lower costs.
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A bad system will beat a good person every time.
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Quality is the responsibility of the top people. Its origin is in the boardroom. They are the ones who decide.
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No one knows the cost of a defective product – don’t tell me you do.
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Lack of knowledge… that is the problem.
W. EDWARDS DEMING