A bad system will beat a good person every time.
W. EDWARDS DEMINGPeople don’t like to make mistakes.
More W. Edwards Deming Quotes
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Profit in business comes from repeat customers.
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I predicted in 1950 that in five years, manufacturers the world over would be screaming for protection. It took only four years.
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You should not ask questions without knowledge.
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Lack of knowledge… that is the problem.
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Quality’ means what will sell and do a customer some good – at least try to.
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I am forever learning and changing.
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People don’t like to make mistakes.
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Export anything to a friendly country except American management.
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In 1945, the world was in a shambles. American companies had no competition.
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Learning is not compulsory… neither is survival.
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If you do not know how to ask the right question, you discover nothing.
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It is not enough to do your best; you must know what to do, and then do your best.
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All anyone asks for is a chance to work with pride.
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All customer expectations are only what you and your competitor have led him to expect. He knows nothing else.
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The result of long-term relationships is better and better quality, and lower and lower costs.
W. EDWARDS DEMING