Profit in business comes from repeat customers.
W. EDWARDS DEMINGPeople don’t like to make mistakes.
More W. Edwards Deming Quotes
-
-
If you do not know how to ask the right question, you discover nothing.
W. EDWARDS DEMING -
Declining productivity and quality means your unit production costs stay high but you don’t have as much to sell.
W. EDWARDS DEMING -
A bad system will beat a good person every time.
W. EDWARDS DEMING -
Any manager can do well in an expanding market.
W. EDWARDS DEMING -
The prevailing – and foolish – attitude is that a good manager can be a good manager anywhere, with no special knowledge of the production process he’s managing.
W. EDWARDS DEMING -
Lack of knowledge… that is the problem.
W. EDWARDS DEMING -
Rational behavior requires theory. Reactive behavior requires only reflex action.
W. EDWARDS DEMING -
People don’t like to make mistakes.
W. EDWARDS DEMING -
The prevailing system of management has crushed fun out of the workplace.
W. EDWARDS DEMING -
My mother was my biggest role model. She taught me to hate waste. We never wasted anything.
W. EDWARDS DEMING -
You can not define being exactly on time.
W. EDWARDS DEMING -
So nobody really thought much about quality. Why should they? The world bought everything America produced. It was a prescription for disaster.
W. EDWARDS DEMING -
Your workers don’t want to be paid less, so to maintain profits, you increase your prices. That’s inflation.
W. EDWARDS DEMING -
American management thinks that they can just copy from Japan. But they don’t know what to copy.
W. EDWARDS DEMING -
No one knows the cost of a defective product – don’t tell me you do.
W. EDWARDS DEMING






