Rational behavior requires theory. Reactive behavior requires only reflex action.
W. EDWARDS DEMINGAll anyone asks for is a chance to work with pride.
More W. Edwards Deming Quotes
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No one knows the cost of a defective product – don’t tell me you do.
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A bad system will beat a good person every time.
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Quality is everyone’s responsibility.
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Your workers don’t want to be paid less, so to maintain profits, you increase your prices. That’s inflation.
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The prevailing system of management has crushed fun out of the workplace.
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All anyone asks for is a chance to work with pride.
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Quality is pride of workmanship.
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When a system is stable, telling the worker about mistakes is only tampering.
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Lack of knowledge… that is the problem.
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Profit in business comes from repeat customers.
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The result of long-term relationships is better and better quality, and lower and lower costs.
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What should be the aim of management? What is their job?
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I predicted in 1950 that in five years, manufacturers the world over would be screaming for protection. It took only four years.
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The sure way to increase productivity is to better administrate man and machine.
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The emphasis should be on why we do a job.
W. EDWARDS DEMING