The result of long-term relationships is better and better quality, and lower and lower costs.
W. EDWARDS DEMINGThe prevailing – and foolish – attitude is that a good manager can be a good manager anywhere, with no special knowledge of the production process he’s managing.
More W. Edwards Deming Quotes
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People with targets and jobs dependent upon meeting them will probably meet the targets – even if they have to destroy the enterprise to do it.
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You can not define being exactly on time.
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Your workers don’t want to be paid less, so to maintain profits, you increase your prices. That’s inflation.
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Whenever there is fear, you will get wrong figures.
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The prevailing system of management has crushed fun out of the workplace.
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Declining productivity and quality means your unit production costs stay high but you don’t have as much to sell.
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The sure way to increase productivity is to better administrate man and machine.
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People don’t like to make mistakes.
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Eliminate numerical quotas, including Management by Objectives.
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So nobody really thought much about quality. Why should they? The world bought everything America produced. It was a prescription for disaster.
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It is not necessary to change. Survival is not mandatory.
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Quality is pride of workmanship.
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My mother was my biggest role model. She taught me to hate waste. We never wasted anything.
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In 1945, the world was in a shambles. American companies had no competition.
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Learning is not compulsory… neither is survival.
W. EDWARDS DEMING