Inspire other communities and cities to reinvent themselves.
TONY HSIEHWhat’s the best way to build a brand for the long term? In a word: culture.
More Tony Hsieh Quotes
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Just figure out what your personal values are then just make those the corporate values.
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If you’re worried about putting food on the table or putting a roof over your head, that stress is definitely will contribute to unhappiness, but once you have your basic needs met then incremental money.
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Happiness is really just about four things: perceived control, perceived progress, connectedness (number and depth of your relationships), and vision/meaning (being part of something bigger than yourself).
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Your brand is your culture.
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Be true to yourself. If you follow that principle, a lot of decisions are actually pretty easy.
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Launching a business is kind of like a motorboat: You can go very quickly and turn fast.
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Help inspire people to realize they are capable of changing the world.
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It doesn’t cost anything to say hi when you pass someone else in the hallway, whereas, most corporations if you pass you avoid eye contact.
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Open, honest communication is the best foundation for any relationship, but remember that at the end of the day it’s not what you say or what you do, but how you make people feel that matters the most.
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A bigger business is like a cruise ship: There are lots of amenities and you can go a lot further, but it’s harder to turn quickly.
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Chase the vision, not the money, the money will end up following you.
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For me, my role is about unleashing what people already have inside them that is maybe suppressed in most work environments.
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A great brand is a story that never stops unfolding.
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Whatever you are thinking, think bigger.
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Our customers call and e-mail us to say that’s how it feels when a Zappos box arrives. And that’s how we view this company.
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