Whatever you are thinking, think bigger.
TONY HSIEHSEO expertise is a core need for today’s online businesses.
More Tony Hsieh Quotes
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Open, honest communication is the best foundation for any relationship, but remember that at the end of the day it’s not what you say or what you do, but how you make people feel that matters the most.
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Be true to yourself. If you follow that principle, a lot of decisions are actually pretty easy.
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The brand is just a lagging indicator of a company’s culture.
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Envision, create, and believe in your own universe, and the universe will form around you.
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Having a higher purpose is more than just about profits. You actually end up making more profits in the long run because employees really are a lot more engaged and customers see the higher purpose in the company.
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Most companies are very quick to hire and slow to fire, when really it should be the other way around.
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The problem when someone feels burned out, bored, unchallenged, or stifled by their work is not the job itself but rather the environment and playground rules given to them to do the job at hand.
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I thought about how easily we are all brainwashed by our society and culture to stop thinking and just assume by default that more money equals more success and more happiness, when ultimately happiness is really just about enjoying life.
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Chase the vision, not the money, the money will end up following you.
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Our customers call and e-mail us to say that’s how it feels when a Zappos box arrives. And that’s how we view this company.
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Happiness is really just about four things: perceived control, perceived progress, connectedness (number and depth of your relationships), and vision/meaning (being part of something bigger than yourself).
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Twitter is like hugging. Just because it’s hard to measure the return on investment doesn’t mean there isn’t value there.
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Inspire other communities and cities to reinvent themselves.
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Help shape the stories that people are telling about you.
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Without conscious and deliberate effort, inertia always wins.
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