Open, honest communication is the best foundation for any relationship, but remember that at the end of the day it’s not what you say or what you do, but how you make people feel that matters the most.
TONY HSIEHThe problem when someone feels burned out, bored, unchallenged, or stifled by their work is not the job itself but rather the environment and playground rules given to them to do the job at hand.
More Tony Hsieh Quotes
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Have fun. The game is a lot more enjoyable when you’re trying to do more than just make money.
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The problem when someone feels burned out, bored, unchallenged, or stifled by their work is not the job itself but rather the environment and playground rules given to them to do the job at hand.
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Things are never as bad or as good as they seem.
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I view my role more as trying to set up an environment where the personalities, creativity and individuality of all the different employees come out and can shine.
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Your brand is your culture.
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Money alone isn’t enough to bring happiness… happiness is when you’re actually truly ok with losing everything you have.
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A bigger business is like a cruise ship: There are lots of amenities and you can go a lot further, but it’s harder to turn quickly.
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Don’t play games that you don’t understand, even if you see lots of other people making money from them.
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I’d rather spend money on things that improve the customer experience than on marketing.
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Envision, create, and believe in your own universe, and the universe will form around you.
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The biggest (and hardest) lesson I’ve learned in life is that the external world is just a reflection of the world within.
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Chase the vision, not the money, the money will end up following you.
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I made a list of the happiest periods of my life & I realized that none of them involve money.
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Don’t be cocky. Don’t be flashy. There’s always someone better than you.
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For me, my role is about unleashing what people already have inside them that is maybe suppressed in most work environments.
TONY HSIEH






