Your culture is your brand.
TONY HSIEHThe problem when someone feels burned out, bored, unchallenged, or stifled by their work is not the job itself but rather the environment and playground rules given to them to do the job at hand.
More Tony Hsieh Quotes
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Stop chasing the money and start chasing the passion.
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Our belief is that if you get the culture right, most of the other stuff, like great customer service, or building a great long-term brand or empowering passionate employees and customers, will happen on its own.
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Have fun. The game is a lot more enjoyable when you’re trying to do more than just make money.
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I’d rather spend money on things that improve the customer experience than on marketing.
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Open, honest communication is the best foundation for any relationship, but remember that at the end of the day it’s not what you say or what you do, but how you make people feel that matters the most.
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Don’t play games that you don’t understand, even if you see lots of other people making money from them.
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There’s a big difference between motivation and inspiration: Inspire through values and motivation takes care of itself.
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If there are too many competitors, even if you’re the best it’s a lot harder to win.
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For individuals, character is destiny. For organizations, culture is destiny.
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I made a list of the happiest periods of my life & I realized that none of them involve money.
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Ask yourself: would you be comfortable printing everything your employees, customers & partners have to say about your culture?
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Don’t be cocky. Don’t be flashy. There’s always someone better than you.
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Success is getting to a point where you’d be truly OK with losing everything you have and starting over.
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Be true to yourself. If you follow that principle, a lot of decisions are actually pretty easy.
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If you’re worried about putting food on the table or putting a roof over your head, that stress is definitely will contribute to unhappiness, but once you have your basic needs met then incremental money.
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