Most innovation comes from outside your industry applied to your own
TONY HSIEHThe problem when someone feels burned out, bored, unchallenged, or stifled by their work is not the job itself but rather the environment and playground rules given to them to do the job at hand.
More Tony Hsieh Quotes
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Get the culture right, and everything else just falls into place.
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Every employee can affect your company’s brand, not just the front-line employees that are paid to talk to your customers.
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I think the most important thing is just if you hire people whose personal values match the corporate core values – and not just the stated ones.
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If I was going to go into an office I wanted it to be with people I would choose to be around even if we didn’t have to work together and so that was one of the major reasons why I decided out of all the different companies we invested in to work with Zappos.
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Things are never as bad or as good as they seem.
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Launching a business is kind of like a motorboat: You can go very quickly and turn fast.
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Open, honest communication is the best foundation for any relationship, but remember that at the end of the day it’s not what you say or what you do, but how you make people feel that matters the most.
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The best businesses are really ones that can combine passion, profits, and purpose.
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Businesses often forget about the culture, and ultimately, they suffer for it because you can’t deliver good service from unhappy employees.
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A great brand is a story that never stops unfolding.
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A bigger business is like a cruise ship: There are lots of amenities and you can go a lot further, but it’s harder to turn quickly.
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To never forget that the most important thing in life is the quality of life we lead.
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SEO expertise is a core need for today’s online businesses.
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Having a higher purpose is more than just about profits. You actually end up making more profits in the long run because employees really are a lot more engaged and customers see the higher purpose in the company.
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The brand is just a lagging indicator of a company’s culture.
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