I made a list of the happiest periods of my life & I realized that none of them involve money.
TONY HSIEHThe problem when someone feels burned out, bored, unchallenged, or stifled by their work is not the job itself but rather the environment and playground rules given to them to do the job at hand.
More Tony Hsieh Quotes
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Stop chasing the money and start chasing the passion.
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Ask yourself: would you be comfortable printing everything your employees, customers & partners have to say about your culture?
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Business is all about learning to balance the short-term, medium-term and long-term and I think it’s when things are going well it covers up a lot of mistakes and bad decisions because you’re growing so quickly.
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Businesses often forget about the culture, and ultimately, they suffer for it because you can’t deliver good service from unhappy employees.
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Our belief is that if you get the culture right, most of the other stuff, like great customer service, or building a great long-term brand or empowering passionate employees and customers, will happen on its own.
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Most companies are very quick to hire and slow to fire, when really it should be the other way around.
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Your brand is your culture.
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Good businesses generate missions to drive their profits. Great businesses generate profits to drive their missions.
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There’s a big difference between motivation and inspiration: Inspire through values and motivation takes care of itself.
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If you’re focused on the friendship as its own reward, serendipitous stuff just happens. I know that sounds weird, but I can tell you for our 12 years of existence, it’s actually how a lot of stuff happens.
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I view my role more as trying to set up an environment where the personalities, creativity and individuality of all the different employees come out and can shine.
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Problems are just mile markers. Each one we pass means we’ve gotten better.
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I think everyone should get a little exposure to computer science because it really forces you to think in a slightly different way, and it’s a skill that you can apply in life in general, whether you end up in computer science or not.
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I believe that there’s something interesting about anyone and everyone – you just have to figure out what that something is.
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Envision, create, and believe in your own universe, and the universe will form around you.
TONY HSIEH






