Things are never as bad or as good as they seem.
TONY HSIEHI believe that there’s something interesting about anyone and everyone – you just have to figure out what that something is.
More Tony Hsieh Quotes
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If you’re worried about putting food on the table or putting a roof over your head, that stress is definitely will contribute to unhappiness, but once you have your basic needs met then incremental money.
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The problem when someone feels burned out, bored, unchallenged, or stifled by their work is not the job itself but rather the environment and playground rules given to them to do the job at hand.
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Money alone isn’t enough to bring happiness… happiness is when you’re actually truly ok with losing everything you have.
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Most companies are very quick to hire and slow to fire, when really it should be the other way around.
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Your brand is your culture.
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Business is all about learning to balance the short-term, medium-term and long-term and I think it’s when things are going well it covers up a lot of mistakes and bad decisions because you’re growing so quickly.
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There’s a big difference between motivation and inspiration: Inspire through values and motivation takes care of itself.
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Learn by doing. Theory is nice, but nothing replaces actual experience.
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We asked ourselves what we wanted this company to stand for. We didn’t want to just sell shoes. I wasn’t even into shoes – but I was passionate about customer service.
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The best businesses are really ones that can combine passion, profits, and purpose.
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Without conscious and deliberate effort, inertia always wins.
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Whatever you’re thinking, think bigger.
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Businesses often forget about the culture, and ultimately, they suffer for it because you can’t deliver good service from unhappy employees.
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The best leaders are servant leaders – they serve those they lead.
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Never accept or be too comfortable with the status quo, because the companies that get into trouble are historically the ones that aren’t able to adapt to change and respond quickly enough.
TONY HSIEH






