Divas do it, golfers do it, pilots do it, violists do it, sprinters do it, soldiers do it, surgeons do it, astronauts do it…only business people think it isn’t necessary to train.
TOM PETERSI still read quite a few printed books, but if something is available in digital format I do not print it before I read it.
More Tom Peters Quotes
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Fact is, the work place to a great extent is “where we live.” We need star accountants. Boffo saleswomen. Over-the-top creatives in marketing and new product development.
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You can only improve what you measure.
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The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.
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Treat the customer as an appreciating asset.
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The common wisdom is that … managers have to learn to motivate people. Nonsense. Employees bring their own motivation.
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The race will go to the curious, the slightly mad, and those with an un-satiated passion for learning and dare-deviltry.
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Lists simplify, clarify, edify.
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I don’t want the 35-year-olds in my audience to think of me as as ‘pops’ giving the kind of advice that only 65-year-olds can understand.
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The delivery and presentation media are important, and each format has its advantages and disadvantages, but ultimately I just want to read what I want to read, when and where I want.
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Community. A friend started a real estate brokerage a few years ago. By the time she’d added her second employee, she was a pillar of her 35,000-person community.
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Accept change as a friend. And don’t take yourself too seriously.
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Mistakes are life. Mistakes are not to be tolerated…they are to be encouraged. The bigger the better.
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For me, reading is reading.
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Those who succeed always reach far beyond formal deputation, take initiatives, and take the heat when things go awry. That’s true in the military in times of war, true for 200 person manufacturing firms, and true at giant automakers or software companies.
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He who makes the quickest, coolest prototypes reigns!
TOM PETERS







