I still read quite a few printed books, but if something is available in digital format I do not print it before I read it.
TOM PETERSAuthority never matches responsibility. That’s one of the great myths and delusions of all times. Winning managers and individual performers at all levels know that effectiveness means building your own network and creating your own authority.
More Tom Peters Quotes
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You can only improve what you measure.
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All business success rests on something labeled a sale, which at least momentarily weds company and customer.
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Momentum is a fragile force. Its worst enemy: procrastination. Its best friend: a deadline (think Election Day). Implication no. 1 (and there is no no. 2): Get to work! NOW!
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Public Speaking is a skill that can be studied, polished, perfected. Not only can you get good at it, you can get damn good at it and it makes a heck of a difference.
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Vision is dandy, but sustainable company excellence comes from a huge stable of able managers.
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Organizations exist to serve. Period. Leaders live to serve. Period.
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A vibrant, rich, growing corpus of public-domain books is a vital public good – similar to parks, the infrastructure of basic services, and other hallmarks of any advanced society.
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Accept change as a friend. And don’t take yourself too seriously.
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Swipe from the best, then adapt.
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Print-based libraries developed in an age of scarce printed resources.
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Treat the customer as an appreciating asset.
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Every managerial act must be seen as an unequivocal support for urgency in pursuit of constant testing, change, and improvement.
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Leaders win through logistics. Vision, sure. Strategy, yes. But when you go to war, you need to have both toilet paper and bullets at the right place at the right time. In other words, you must win through superior logistics.
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The day firing becomes easy is the day to fire yourself.
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What you decide not to do is probably more important that what you decide to do.
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