Excellent firms don’t believe in excellence – only in constant improvement and constant change.
TOM PETERSSouth Africa has all the tools to compete in the new global village – an eager workforce, ready to take on any challenge.
More Tom Peters Quotes
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The best kept secret in the global economy today is this: When your service is AWESOME you get so stinking rich you have to buy new bags to carry all the money home.
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Without exception, the dominance and coherence of culture proved to be an essential quality of the excellent companies.
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Formula for success: under promise and over deliver.
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Rewards should go to teams as a whole.
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The worse things get, typically, the more they dig in their heels and defend yesterday’s turf.
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Every managerial act must be seen as an unequivocal support for urgency in pursuit of constant testing, change, and improvement.
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Oh Lord, there it is again. The question;” What kind of business should I start?” Incidentially, it has a twin that also sets me off: “What should I specialize in during the second year of my MBA studies?”
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I believe in the age of the Internet, Facebook and Twitter, that relationships are everything.
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A vibrant, rich, growing corpus of public-domain books is a vital public good – similar to parks, the infrastructure of basic services, and other hallmarks of any advanced society.
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I find digital content much easier and more rewarding to interact with on screen than printed on paper.
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Usage tends to be global, while funding tends tobe local. When we allow it to happen, usage of a digital library is remarkably diverse and widespread.
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You can’t think your way out of a box; you’ve got to act.
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Leadership is about tapping the wellsprings of human motivation – and about fundamental relations with one’s fellows.
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Make an extensive table of project ‘deliverables’. Label one column ‘as requested’. Create another column labeled ‘could be’. Make each ‘could be’ wild and woolly!
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If you love your company and love what you do, you will serve your customers better-period!
TOM PETERS