Sorry, but those are two of the most profoundly upsetting questions anyone can ask – upsetting because the answer should be obvious: Do what turns you on, not what the statistics say is best.
TOM PETERSYour calendar never lies. All we have is our time. The way we spend our time is our priorities, is our strategy. Your calendar knows what you really care about. Do you?
More Tom Peters Quotes
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Mastery is great, but even that is not enough. You have to be able to change course without a bead of sweat, or remorse.
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Like it or not – and often we don’t – power is a pervasive phenomenon. From midnight decisions in the Oval Office that risk the lives of young Americans to quarrels over the kitchen table, power is part of every human equation.
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As a consumer, you want to associate with brands whose powerful presence creates a halo effect that rubs off on you.
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Smile if it kills you. The physiology of smiling diffuses a lot of anger and angst. It makes your body and soul feel better.
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Stop being conned by the old mantra that says, ‘Leaders are cool, managers are dweebs.’ Instead, follow the Peters Principle: Leaders are cool. Managers are cool too!
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The good news – and it is largely good news – is that everyone has a chance to stand out. Everyone has a chance to learn, improve, and build up their skills. Everyone has a chance to be a brand worthy of remark
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The dominant culture in most big companies demands punishment for a mistake, no matter how useful, small, invisible.
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The common wisdom is that … managers have to learn to motivate people. Nonsense. Employees bring their own motivation.
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And remember: Everything in business is a paradox. To be excellent, you have to be consistent. When you’re consistent, you’re vulnerable to attack. Yes, it’s a paradox. Now deal with it!
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Customers perceive service in their own unique, idiosyncratic, emotional, irrational, end-of-the-day, and totally human terms. Perception is all there is!
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Usage tends to be global, while funding tends tobe local. When we allow it to happen, usage of a digital library is remarkably diverse and widespread.
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The idea of intimately entwining with customers [to get ideas] is an idea whose time has come.
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I still read quite a few printed books, but if something is available in digital format I do not print it before I read it.
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You can’t think your way out of a box; you’ve got to act.
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Celebrate what you want to see more of.
TOM PETERS