Celebrate what you want to see more of.
TOM PETERSSwipe from the best, then adapt.
More Tom Peters Quotes
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The difference between great and average is, mostly, having the imagination and zeal to re-create yourself daily.
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Appreciation, applause, approval, respect – we all love it!
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We’re going to see leadership emerge as the most important element of business – the attribute that is highest in demand and shortest in supply.
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Leadership is about tapping the wellsprings of human motivation – and about fundamental relations with one’s fellows.
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Organizations exist to serve. Period. Leaders live to serve. Period.
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Some people have argued that listening to a work of literature does not really promote literacy in the same way that reading does.
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Treat the customer as an appreciating asset.
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South Africa has all the tools to compete in the new global village – an eager workforce, ready to take on any challenge.
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Leaders trust their guts. “Intuition” is one of those good words that has gotten a bad rap. For some reason, intuition has become a “soft” notion.
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Smile if it kills you. The physiology of smiling diffuses a lot of anger and angst. It makes your body and soul feel better.
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I think it’s wonderful to save the world, but you need to be part of the world, too.
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Sorry, but those are two of the most profoundly upsetting questions anyone can ask – upsetting because the answer should be obvious: Do what turns you on, not what the statistics say is best.
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It doesn’t matter what product or service you’re offering; there is unlimited ability to improve the quality of anything.
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How do you achieve excellence?…Stop doing non-excellent stuff!
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Who comes first? Don’t be silly, says King Hal; it’s employees. That is – and this dear Watson, is elementary – if you genuinely want to put customers first, you must put employees more first.
TOM PETERS