If a window of opportunity appears, don’t pull down the shade.
TOM PETERSThe whole secret to our success is being able to con ourselves into believing that we’re going to change the world because statistically we are unlikely to do it.
More Tom Peters Quotes
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Leaders win through logistics. Vision, sure. Strategy, yes. But when you go to war, you need to have both toilet paper and bullets at the right place at the right time. In other words, you must win through superior logistics.
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Stop being conned by the old mantra that says, ‘Leaders are cool, managers are dweebs.’ Instead, follow the Peters Principle: Leaders are cool. Managers are cool too!
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Treat the customer as an appreciating asset.
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The dumbest mistake is viewing design as something you do at the end of the process to ‘tidy up’ the mess, as opposed to understanding it’s a ‘day one’ issue and part of everything.
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Confidence means non-paralysis, a willingness to act, and act decisively, to start new things and cut failing ventures off.
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Don’t let the vision be shot through with holes, but be damn sure some of your best and brightest are shooting at it — with bazookas as well as sniper’s rifles.
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Oh Lord, there it is again. The question;” What kind of business should I start?” Incidentially, it has a twin that also sets me off: “What should I specialize in during the second year of my MBA studies?”
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The widespread availability of information is the only basis for effective day-to-day problem solving, which abets continuous improvement programs.
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You can’t live life without an eraser.
TOM PETERS -
But there’s no substitute for getting smarter faster. And the way you get smarter is to screw around vigorously. Try stuff. See what works. See what fails miserably. Learn. Rinse. Repeat.
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If future competitiveness depends on treating people as an important part of the institution, the least respectful thing I can imagine doing to a human being is asking him to urinate in a cup.
TOM PETERS -
Customers perceive service in their own unique, idiosyncratic, emotional, irrational, end-of-the-day, and totally human terms. Perception is all there is!
TOM PETERS -
I find digital content much easier and more rewarding to interact with on screen than printed on paper.
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If your company has a clean-desk policy, the company is nuts and you’re nuts to stay there.
TOM PETERS -
Accept change as a friend. And don’t take yourself too seriously.
TOM PETERS