Learning is a matter of intensity not elapsed time.
TOM PETERSOrganizations exist to serve. Period. Leaders live to serve. Period.
More Tom Peters Quotes
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Ultimately, I think that the growth and sustainability of the e-book movement depends on authors and end-users (readers).
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The best kept secret in the global economy today is this: When your service is AWESOME you get so stinking rich you have to buy new bags to carry all the money home.
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I don’t want the 35-year-olds in my audience to think of me as as ‘pops’ giving the kind of advice that only 65-year-olds can understand.
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People of all demographic categories and geographic regions will access a good digital library.
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Dot the i’s, cross the t’s, answer the phones promptly, send out errorless invoices, and in general never forget that the devil is in the details.
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Stop being conned by the old mantra that says, ‘Leaders are cool, managers are dweebs.’ Instead, follow the Peters Principle: Leaders are cool. Managers are cool too!
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The thing that keeps a business ahead of the competition is excellence in execution.
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I’m fundamentally not interested in the Fortune 500 companies – in US, Mexico, anywhere. The real backbones of economic growth are small and medium businesses.
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Make an extensive table of project ‘deliverables’. Label one column ‘as requested’. Create another column labeled ‘could be’. Make each ‘could be’ wild and woolly!
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If you love your company and love what you do, you will serve your customers better-period!
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The difference between great and average is, mostly, having the imagination and zeal to re-create yourself daily.
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What gets measured gets done.
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The race will go to the curious, the slightly mad, and those with an un-satiated passion for learning and dare-deviltry.
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Excellence is not an aspiration. Excellence is what you do in the next five minutes.
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Every managerial act must be seen as an unequivocal support for urgency in pursuit of constant testing, change, and improvement.
TOM PETERS