Portability of lots of information should not be underestimated.
TOM PETERSOrganizations exist to serve. Period. Leaders live to serve. Period.
More Tom Peters Quotes
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Ultimately, I think that the growth and sustainability of the e-book movement depends on authors and end-users (readers).
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Swipe from the best, then adapt.
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We’re going to see leadership emerge as the most important element of business – the attribute that is highest in demand and shortest in supply.
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If no one is pissed-off with you then you are dead but just haven’t figured it out yet.
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Hire disrespectful people.
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If there is a single tragic flaw that mars our biggest enterprises, it is conservatism – the failure to fail, and fail big, in an era of unprecedented volatility and ambiguity.
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David Ogilvy contends that the greatest ad copywriters are marked by an insatiable curiosity ‘about every subject under the sun.’
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You can’t live life without an eraser.
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What have you done lately – this week – to make yourself stand out? What would your colleagues or your customers say is your greatest and clearest strength? Your most noteworthy (as in, worthy of note) personal trait?
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The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.
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Winners must learn to relish change with the same enthusiasm and energy that we have resisted it in the past.
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To meet the demands of the fast-changing competitive scene, we must simply learn to love change as much as we have hated it in the past.
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Customers perceive service in their own unique, idiosyncratic, emotional, irrational, end-of-the-day, and totally human terms. Perception is all there is!
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The number one premise of business is that it need not be boring or dull. It ought to be fun. If it’s not fun, you’re wasting your life.
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If future competitiveness depends on treating people as an important part of the institution, the least respectful thing I can imagine doing to a human being is asking him to urinate in a cup.
TOM PETERS