The race will go to the curious, the slightly mad, and those with an un-satiated passion for learning and dare-deviltry.
TOM PETERSOrganizations exist to serve. Period. Leaders live to serve. Period.
More Tom Peters Quotes
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If a window of opportunity appears, don’t pull down the shade.
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TRUST, not technology, is the issue of the decade.
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Confidence means non-paralysis, a willingness to act, and act decisively, to start new things and cut failing ventures off.
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Business is about people. It’s about passion. It’s about bold ideas, bold small ideas or bold large ideas.
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Celebrate what you want to see more of.
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You can’t think your way out of a box; you’ve got to act.
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Don’t ‘tolerate’ mistakes. Embrace them!
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Usage tends to be global, while funding tends tobe local. When we allow it to happen, usage of a digital library is remarkably diverse and widespread.
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Who comes first? Don’t be silly, says King Hal; it’s employees. That is – and this dear Watson, is elementary – if you genuinely want to put customers first, you must put employees more first.
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Customers perceive service in their own unique, idiosyncratic, emotional, irrational, end-of-the-day, and totally human terms. Perception is all there is!
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As a consumer, you want to associate with brands whose powerful presence creates a halo effect that rubs off on you.
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The populations of most cities around the world continue to grow. The reasonspeople congregate in cities are various and complex, and the dawn of the digital age has not put much of adamper on the human urge to congregate.
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Treat the customer as an appreciating asset.
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The number one premise of business is that it need not be boring or dull. It ought to be fun. If it’s not fun, you’re wasting your life.
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Become a “learning organization”. Shuck your arrogance – “if it isn’t our idea, it can’t be that good” – and become a determined copycat/ adapter/ enhancer.
TOM PETERS