Every managerial act must be seen as an unequivocal support for urgency in pursuit of constant testing, change, and improvement.
TOM PETERSPeople of all demographic categories and geographic regions will access a good digital library.
More Tom Peters Quotes
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Confidence means non-paralysis, a willingness to act, and act decisively, to start new things and cut failing ventures off.
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Rewards should go to teams as a whole.
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If your company has a clean-desk policy, the company is nuts and you’re nuts to stay there.
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Success requires a persistent misreading of the odds.
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Ultimately, I think that the growth and sustainability of the e-book movement depends on authors and end-users (readers).
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Quite simply, no matter how hard you try, no matter how “open” you are, you’ll end up surrounded by “yes people.” It’s hard not to believe people who are repeating your own ideas. Resist the temptation.
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Organizations exist to serve. Period. Leaders live to serve. Period.
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Customers perceive service in their own unique, idiosyncratic, emotional, irrational, end-of-the-day, and totally human terms. Perception is all there is!
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Dot the i’s, cross the t’s, answer the phones promptly, send out errorless invoices, and in general never forget that the devil is in the details.
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Don’t ‘tolerate’ mistakes. Embrace them!
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The company’s most urgent task is to learn to welcome, beg for, demand – innovation from everyone.
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The delivery and presentation media are important, and each format has its advantages and disadvantages, but ultimately I just want to read what I want to read, when and where I want.
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I still read quite a few printed books, but if something is available in digital format I do not print it before I read it.
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Swipe from the best, then adapt.
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Winners must learn to relish change with the same enthusiasm and energy that we have resisted it in the past.
TOM PETERS