The dominant culture in most big companies demands punishment for a mistake, no matter how useful, small, invisible.
TOM PETERSPeople of all demographic categories and geographic regions will access a good digital library.
More Tom Peters Quotes
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Print-based libraries developed in an age of scarce printed resources.
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The worse things get, typically, the more they dig in their heels and defend yesterday’s turf.
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The best kept secret in the global economy today is this: When your service is AWESOME you get so stinking rich you have to buy new bags to carry all the money home.
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Something mysterious happens to a curious, fully engaged mind – and it happens as often as not, subconsciously. Strange little sparks are set off, connections made, insights triggered
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With most competitors moving ever faster, the race will go to those who listen (and respond) most intently.
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Stop being conned by the old mantra that says, ‘Leaders are cool, managers are dweebs.’ Instead, follow the Peters Principle: Leaders are cool. Managers are cool too!
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One simply cannot pay tribute to Stephen Covey without saying at the outset that he was a lovely human being.
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Authority never matches responsibility. That’s one of the great myths and delusions of all times. Winning managers and individual performers at all levels know that effectiveness means building your own network and creating your own authority.
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Mistakes are life. Mistakes are not to be tolerated…they are to be encouraged. The bigger the better.
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And remember: Everything in business is a paradox. To be excellent, you have to be consistent. When you’re consistent, you’re vulnerable to attack. Yes, it’s a paradox. Now deal with it!
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The workplace revolution that transformed the lives of blue-collar workers in the 1970s and 1980s is finally reaching the offices and cubicles of the white-collar workers.
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All white-collar work is project work. The single salient fact that touches all of our lives is that work is being reinvented.
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Ultimately, I think that the growth and sustainability of the e-book movement depends on authors and end-users (readers).
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But there’s no substitute for getting smarter faster. And the way you get smarter is to screw around vigorously. Try stuff. See what works. See what fails miserably. Learn. Rinse. Repeat.
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Who comes first? Don’t be silly, says King Hal; it’s employees. That is – and this dear Watson, is elementary – if you genuinely want to put customers first, you must put employees more first.
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