If your company has a clean-desk policy, the company is nuts and you’re nuts to stay there.
TOM PETERSThe number one premise of business is that it need not be boring or dull. It ought to be fun. If it’s not fun, you’re wasting your life.
More Tom Peters Quotes
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What you decide not to do is probably more important that what you decide to do.
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All business success rests on something labeled a sale, which at least momentarily weds company and customer.
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David Ogilvy contends that the greatest ad copywriters are marked by an insatiable curiosity ‘about every subject under the sun.’
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Smile if it kills you. The physiology of smiling diffuses a lot of anger and angst. It makes your body and soul feel better.
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Ultimately, I think that the growth and sustainability of the e-book movement depends on authors and end-users (readers).
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I don’t want the 35-year-olds in my audience to think of me as as ‘pops’ giving the kind of advice that only 65-year-olds can understand.
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Without exception, the dominance and coherence of culture proved to be an essential quality of the excellent companies.
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Who comes first? Don’t be silly, says King Hal; it’s employees. That is – and this dear Watson, is elementary – if you genuinely want to put customers first, you must put employees more first.
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The whole secret to our success is being able to con ourselves into believing that we’re going to change the world because statistically we are unlikely to do it.
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Organizations exist to serve. Period. Leaders live to serve. Period.
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I think economics is about passion. Economic progress, whether it is a two-person coffee shop or whether it is Netscape, is about people with brave ideas. Because it is brave to mortgage the house, when you’ve got two kids, to start a coffee shop.
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Customers perceive service in their own unique, idiosyncratic, emotional, irrational, end-of-the-day, and totally human terms. Perception is all there is!
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One simply cannot pay tribute to Stephen Covey without saying at the outset that he was a lovely human being.
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How do you achieve excellence?…Stop doing non-excellent stuff!
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What is my personal strategy for the next 10 hours? Who can I talk with or what can I volunteer for to learn something new?
TOM PETERS






