Passion. The life of an entrepreneur is occasionally exhilarating, and almost always exhausting. Only unbridled passion for the concept is likely to see you through the 17-hour days (month after month) and the painful mistakes that are part and parcel of the start-up process.
TOM PETERSPrint-based libraries developed in an age of scarce printed resources.
More Tom Peters Quotes
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Integrity may be about little things as much or more than big ones.
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Cost does not equal value… and low cost parts decrease brand equity for a very long time.
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You are who you go to lunch with! Break bread with cool and you will become more cool. Conversely: break bread with dull and well, you can figure it out.
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Fact is, the work place to a great extent is “where we live.” We need star accountants. Boffo saleswomen. Over-the-top creatives in marketing and new product development.
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Momentum is a fragile force. Its worst enemy: procrastination. Its best friend: a deadline (think Election Day). Implication no. 1 (and there is no no. 2): Get to work! NOW!
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The principal reason, invariably, most “successful” giant companies rather quickly become also-rans, or just amorphous blobs on the competitive landscape, is their failure to re-tool in anything like a fundamental way. In fact,
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The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.
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Without exception, the dominance and coherence of culture proved to be an essential quality of the excellent companies.
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Rewards should go to teams as a whole.
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I believe in the age of the Internet, Facebook and Twitter, that relationships are everything.
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I used to be skeptical when educators and technologists predicted that we may be entering a new era of oral culture, in which audible information will be at least as important as visible information.
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Customers perceive service in their own unique, idiosyncratic, emotional, irrational, end-of-the-day, and totally human terms. Perception is all there is!
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Listen while you can, so that you can lead when you must.
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Don’t ‘tolerate’ mistakes. Embrace them!
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Life is pretty simple: You do some stuff. Most fails. Some works. You do more of what works. If it works big, others quickly copy it. Then you do something else. The trick is the doing something else.
TOM PETERS






