The world has not just “turned upside down”. It is turning in every which way at an accelerating pace.
TOM PETERSPrint-based libraries developed in an age of scarce printed resources.
More Tom Peters Quotes
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For me, reading is reading.
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The common wisdom is that … managers have to learn to motivate people. Nonsense. Employees bring their own motivation.
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Appreciation, applause, approval, respect – we all love it!
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Develop a respect and reverence for the principle of variation: the idea that the message ain’t in the mean, the mode or the median – it’s in the differences that occur throughout a population.
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If future competitiveness depends on treating people as an important part of the institution, the least respectful thing I can imagine doing to a human being is asking him to urinate in a cup.
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I used to be skeptical when educators and technologists predicted that we may be entering a new era of oral culture, in which audible information will be at least as important as visible information.
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Bold botches are to be cherished.
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Progress is mostly the product of rogues.
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Without exception, the dominance and coherence of culture proved to be an essential quality of the excellent companies.
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The dominant culture in most big companies demands punishment for a mistake, no matter how useful, small, invisible.
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…high end does not necessarily equal high price. It’s a matter of attitude.
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You are who you go to lunch with! Break bread with cool and you will become more cool. Conversely: break bread with dull and well, you can figure it out.
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With most competitors moving ever faster, the race will go to those who listen (and respond) most intently.
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TRUST, not technology, is the issue of the decade.
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Today brands are everything, and all kinds of products and services – from accounting firms to sneaker makers to restaurants – are figuring out how to transcend the narrow boundaries of their categories and become a brand surrounded by a Tommy Hilfiger-like buzz.
TOM PETERS