Without exception, the dominance and coherence of culture proved to be an essential quality of the excellent companies.
TOM PETERSIf there is a single tragic flaw that mars our biggest enterprises, it is conservatism – the failure to fail, and fail big, in an era of unprecedented volatility and ambiguity.
More Tom Peters Quotes
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Even a poor, out-of-datecollection reflects in its own way the values of the people who created it and the community it serves.
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If a window of opportunity appears, don’t pull down the shade.
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We cannot innovate without opening the door to havoc.
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The widespread availability of information is the only basis for effective day-to-day problem solving, which abets continuous improvement programs.
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What you decide not to do is probably more important that what you decide to do.
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Every managerial act must be seen as an unequivocal support for urgency in pursuit of constant testing, change, and improvement.
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And remember: Everything in business is a paradox. To be excellent, you have to be consistent. When you’re consistent, you’re vulnerable to attack. Yes, it’s a paradox. Now deal with it!
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Stop being conned by the old mantra that says, ‘Leaders are cool, managers are dweebs.’ Instead, follow the Peters Principle: Leaders are cool. Managers are cool too!
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Mistakes are life. Mistakes are not to be tolerated…they are to be encouraged. The bigger the better.
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Bold botches are to be cherished.
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I believe in the age of the Internet, Facebook and Twitter, that relationships are everything.
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I don’t want the 35-year-olds in my audience to think of me as as ‘pops’ giving the kind of advice that only 65-year-olds can understand.
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Be guided by the axiom: There are no limits to the ability to contribute on the part of a properly selected, well-trained, appropriately supported, and, above all, committed person.
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Appreciation, applause, approval, respect – we all love it!
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Business ceases to be work when you’re chasing a dream that has engorged you. (“Work should be more fun than fun” – Noel Coward.) And if the passion isn’t there. then biotech and plumbing will be equal drags.
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