The difference between great and average is, mostly, having the imagination and zeal to re-create yourself daily.
TOM PETERSThe workplace revolution that transformed the lives of blue-collar workers in the 1970s and 1980s is finally reaching the offices and cubicles of the white-collar workers.
More Tom Peters Quotes
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Hire disrespectful people.
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Ultimately, I think that the growth and sustainability of the e-book movement depends on authors and end-users (readers).
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I think it’s wonderful to save the world, but you need to be part of the world, too.
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Authority never matches responsibility. That’s one of the great myths and delusions of all times. Winning managers and individual performers at all levels know that effectiveness means building your own network and creating your own authority.
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If you love your company and love what you do, you will serve your customers better-period!
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Develop a respect and reverence for the principle of variation: the idea that the message ain’t in the mean, the mode or the median – it’s in the differences that occur throughout a population.
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The delivery and presentation media are important, and each format has its advantages and disadvantages, but ultimately I just want to read what I want to read, when and where I want.
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Dot the i’s, cross the t’s, answer the phones promptly, send out errorless invoices, and in general never forget that the devil is in the details.
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What gets measured gets done.
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If no one is pissed-off with you then you are dead but just haven’t figured it out yet.
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Organizations exist to serve. Period. Leaders live to serve. Period.
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The best kept secret in the global economy today is this: When your service is AWESOME you get so stinking rich you have to buy new bags to carry all the money home.
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I find digital content much easier and more rewarding to interact with on screen than printed on paper.
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How do you achieve excellence?…Stop doing non-excellent stuff!
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The principal reason, invariably, most “successful” giant companies rather quickly become also-rans, or just amorphous blobs on the competitive landscape, is their failure to re-tool in anything like a fundamental way. In fact,
TOM PETERS