Vision is dandy, but sustainable company excellence comes from a huge stable of able managers.
TOM PETERSThe workplace revolution that transformed the lives of blue-collar workers in the 1970s and 1980s is finally reaching the offices and cubicles of the white-collar workers.
More Tom Peters Quotes
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A vibrant, rich, growing corpus of public-domain books is a vital public good – similar to parks, the infrastructure of basic services, and other hallmarks of any advanced society.
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South Africa has all the tools to compete in the new global village – an eager workforce, ready to take on any challenge.
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Become a “learning organization”. Shuck your arrogance – “if it isn’t our idea, it can’t be that good” – and become a determined copycat/ adapter/ enhancer.
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The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.
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Leaders win through logistics. Vision, sure. Strategy, yes. But when you go to war, you need to have both toilet paper and bullets at the right place at the right time. In other words, you must win through superior logistics.
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We cannot innovate without opening the door to havoc.
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Develop a respect and reverence for the principle of variation: the idea that the message ain’t in the mean, the mode or the median – it’s in the differences that occur throughout a population.
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People of all demographic categories and geographic regions will access a good digital library.
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If you love your company and love what you do, you will serve your customers better-period!
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To meet the demands of the fast-changing competitive scene, we must simply learn to love change as much as we have hated it in the past.
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What have you done lately – this week – to make yourself stand out? What would your colleagues or your customers say is your greatest and clearest strength? Your most noteworthy (as in, worthy of note) personal trait?
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You can only improve what you measure.
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The simple act of paying positive attention to people has a great deal to do with productivity.
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Excellent firms don’t believe in excellence – only in constant improvement and constant change.
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Knowing when to take your losses is an essential part of eventual success.
TOM PETERS