The world has not just “turned upside down”. It is turning in every which way at an accelerating pace.
TOM PETERSThose who succeed always reach far beyond formal deputation, take initiatives, and take the heat when things go awry. That’s true in the military in times of war, true for 200 person manufacturing firms, and true at giant automakers or software companies.
More Tom Peters Quotes
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Without exception, the dominance and coherence of culture proved to be an essential quality of the excellent companies.
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The best leaders are the best notetakers, best askers, and best learners.
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Vision is dandy, but sustainable company excellence comes from a huge stable of able managers.
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Momentum is a fragile force. Its worst enemy: procrastination. Its best friend: a deadline (think Election Day). Implication no. 1 (and there is no no. 2): Get to work! NOW!
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Become a “learning organization”. Shuck your arrogance – “if it isn’t our idea, it can’t be that good” – and become a determined copycat/ adapter/ enhancer.
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The widespread availability of information is the only basis for effective day-to-day problem solving, which abets continuous improvement programs.
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Today brands are everything, and all kinds of products and services – from accounting firms to sneaker makers to restaurants – are figuring out how to transcend the narrow boundaries of their categories and become a brand surrounded by a Tommy Hilfiger-like buzz.
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Forget loyalty. Or at least loyalty to one’s corporation. Try loyalty to your Rolodex-your network-instead.
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The simple act of paying positive attention to people has a great deal to do with productivity.
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Sorry, but those are two of the most profoundly upsetting questions anyone can ask – upsetting because the answer should be obvious: Do what turns you on, not what the statistics say is best.
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We’re going to see leadership emerge as the most important element of business – the attribute that is highest in demand and shortest in supply.
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Print-based libraries developed in an age of scarce printed resources.
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The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.
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Something mysterious happens to a curious, fully engaged mind – and it happens as often as not, subconsciously. Strange little sparks are set off, connections made, insights triggered
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You are who you go to lunch with! Break bread with cool and you will become more cool. Conversely: break bread with dull and well, you can figure it out.
TOM PETERS