I used to be skeptical when educators and technologists predicted that we may be entering a new era of oral culture, in which audible information will be at least as important as visible information.
TOM PETERSIf your company has a clean-desk policy, the company is nuts and you’re nuts to stay there.
More Tom Peters Quotes
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If you love your company and love what you do, you will serve your customers better-period!
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Cost does not equal value… and low cost parts decrease brand equity for a very long time.
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I still read quite a few printed books, but if something is available in digital format I do not print it before I read it.
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Knowing when to take your losses is an essential part of eventual success.
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Celebrate what you want to see more of.
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Don’t ‘tolerate’ mistakes. Embrace them!
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Business ceases to be work when you’re chasing a dream that has engorged you. (“Work should be more fun than fun” – Noel Coward.) And if the passion isn’t there. then biotech and plumbing will be equal drags.
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If future competitiveness depends on treating people as an important part of the institution, the least respectful thing I can imagine doing to a human being is asking him to urinate in a cup.
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Treat the customer as an appreciating asset.
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Accept change as a friend. And don’t take yourself too seriously.
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The best leaders are the best notetakers, best askers, and best learners.
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With most competitors moving ever faster, the race will go to those who listen (and respond) most intently.
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I think economics is about passion. Economic progress, whether it is a two-person coffee shop or whether it is Netscape, is about people with brave ideas. Because it is brave to mortgage the house, when you’ve got two kids, to start a coffee shop.
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A completely free library is as rare as a truly free lunch.
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Quite simply, no matter how hard you try, no matter how “open” you are, you’ll end up surrounded by “yes people.” It’s hard not to believe people who are repeating your own ideas. Resist the temptation.
TOM PETERS