The workplace revolution that transformed the lives of blue-collar workers in the 1970s and 1980s is finally reaching the offices and cubicles of the white-collar workers.
TOM PETERSSome people have argued that listening to a work of literature does not really promote literacy in the same way that reading does.
More Tom Peters Quotes
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The worse things get, typically, the more they dig in their heels and defend yesterday’s turf.
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Leadership is about tapping the wellsprings of human motivation – and about fundamental relations with one’s fellows.
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If no one is pissed-off with you then you are dead but just haven’t figured it out yet.
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Oh Lord, there it is again. The question;” What kind of business should I start?” Incidentially, it has a twin that also sets me off: “What should I specialize in during the second year of my MBA studies?”
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If future competitiveness depends on treating people as an important part of the institution, the least respectful thing I can imagine doing to a human being is asking him to urinate in a cup.
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All business success rests on something labeled a sale, which at least momentarily weds company and customer.
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If the person you delegated to does the job twice as well as you would have done it, consider yourself a leader.
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Business is about people. It’s about passion. It’s about bold ideas, bold small ideas or bold large ideas.
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For me, reading is reading.
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The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.
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Authority never matches responsibility. That’s one of the great myths and delusions of all times. Winning managers and individual performers at all levels know that effectiveness means building your own network and creating your own authority.
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I don’t want the 35-year-olds in my audience to think of me as as ‘pops’ giving the kind of advice that only 65-year-olds can understand.
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The best kept secret in the global economy today is this: When your service is AWESOME you get so stinking rich you have to buy new bags to carry all the money home.
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I’m fundamentally not interested in the Fortune 500 companies – in US, Mexico, anywhere. The real backbones of economic growth are small and medium businesses.
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Cost does not equal value… and low cost parts decrease brand equity for a very long time.
TOM PETERS