Listen while you can, so that you can lead when you must.
TOM PETERSIf no one is pissed-off with you then you are dead but just haven’t figured it out yet.
More Tom Peters Quotes
-
-
I still read quite a few printed books, but if something is available in digital format I do not print it before I read it.
TOM PETERS -
What you decide not to do is probably more important that what you decide to do.
TOM PETERS -
The day firing becomes easy is the day to fire yourself.
TOM PETERS -
Dot the i’s, cross the t’s, answer the phones promptly, send out errorless invoices, and in general never forget that the devil is in the details.
TOM PETERS -
All business success rests on something labeled a sale, which at least momentarily weds company and customer.
TOM PETERS -
Become a “learning organization”. Shuck your arrogance – “if it isn’t our idea, it can’t be that good” – and become a determined copycat/ adapter/ enhancer.
TOM PETERS -
I think it’s wonderful to save the world, but you need to be part of the world, too.
TOM PETERS -
The thing that keeps a business ahead of the competition is excellence in execution.
TOM PETERS -
I believe in the age of the Internet, Facebook and Twitter, that relationships are everything.
TOM PETERS -
Customers perceive service in their own unique, idiosyncratic, emotional, irrational, end-of-the-day, and totally human terms. Perception is all there is!
TOM PETERS -
If the person you delegated to does the job twice as well as you would have done it, consider yourself a leader.
TOM PETERS -
You are your projects!
TOM PETERS -
Success requires a persistent misreading of the odds.
TOM PETERS -
Every managerial act must be seen as an unequivocal support for urgency in pursuit of constant testing, change, and improvement.
TOM PETERS -
I think economics is about passion. Economic progress, whether it is a two-person coffee shop or whether it is Netscape, is about people with brave ideas. Because it is brave to mortgage the house, when you’ve got two kids, to start a coffee shop.
TOM PETERS







