Organizations exist to serve. Period. Leaders live to serve. Period.
TOM PETERSIf no one is pissed-off with you then you are dead but just haven’t figured it out yet.
More Tom Peters Quotes
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The day firing becomes easy is the day to fire yourself.
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Oh Lord, there it is again. The question;” What kind of business should I start?” Incidentially, it has a twin that also sets me off: “What should I specialize in during the second year of my MBA studies?”
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Even a poor, out-of-datecollection reflects in its own way the values of the people who created it and the community it serves.
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We cannot innovate without opening the door to havoc.
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Progress is mostly the product of rogues.
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Business ceases to be work when you’re chasing a dream that has engorged you. (“Work should be more fun than fun” – Noel Coward.) And if the passion isn’t there. then biotech and plumbing will be equal drags.
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One simply cannot pay tribute to Stephen Covey without saying at the outset that he was a lovely human being.
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Excellent firms don’t believe in excellence – only in constant improvement and constant change.
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The best kept secret in the global economy today is this: When your service is AWESOME you get so stinking rich you have to buy new bags to carry all the money home.
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Momentum is a fragile force. Its worst enemy: procrastination. Its best friend: a deadline (think Election Day). Implication no. 1 (and there is no no. 2): Get to work! NOW!
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With most competitors moving ever faster, the race will go to those who listen (and respond) most intently.
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The dominant culture in most big companies demands punishment for a mistake, no matter how useful, small, invisible.
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We’re going to see leadership emerge as the most important element of business – the attribute that is highest in demand and shortest in supply.
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Be guided by the axiom: There are no limits to the ability to contribute on the part of a properly selected, well-trained, appropriately supported, and, above all, committed person.
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Those who succeed always reach far beyond formal deputation, take initiatives, and take the heat when things go awry. That’s true in the military in times of war, true for 200 person manufacturing firms, and true at giant automakers or software companies.
TOM PETERS