The dumbest mistake is viewing design as something you do at the end of the process to ‘tidy up’ the mess, as opposed to understanding it’s a ‘day one’ issue and part of everything.
TOM PETERSFact is, the work place to a great extent is “where we live.” We need star accountants. Boffo saleswomen. Over-the-top creatives in marketing and new product development.
More Tom Peters Quotes
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I think it’s wonderful to save the world, but you need to be part of the world, too.
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TRUST, not technology, is the issue of the decade.
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Life is pretty simple: You do some stuff. Most fails. Some works. You do more of what works. If it works big, others quickly copy it. Then you do something else. The trick is the doing something else.
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Ultimately, I think that the growth and sustainability of the e-book movement depends on authors and end-users (readers).
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Bold botches are to be cherished.
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To meet the demands of the fast-changing competitive scene, we must simply learn to love change as much as we have hated it in the past.
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What is my personal strategy for the next 10 hours? Who can I talk with or what can I volunteer for to learn something new?
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What gets measured gets done.
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Treat the customer as an appreciating asset.
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Print-based libraries developed in an age of scarce printed resources.
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The idea of intimately entwining with customers [to get ideas] is an idea whose time has come.
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Learning is a matter of intensity not elapsed time.
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The company’s most urgent task is to learn to welcome, beg for, demand – innovation from everyone.
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The best kept secret in the global economy today is this: When your service is AWESOME you get so stinking rich you have to buy new bags to carry all the money home.
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I still read quite a few printed books, but if something is available in digital format I do not print it before I read it.
TOM PETERS