The widespread availability of information is the only basis for effective day-to-day problem solving, which abets continuous improvement programs.
TOM PETERSThe best kept secret in the global economy today is this: When your service is AWESOME you get so stinking rich you have to buy new bags to carry all the money home.
More Tom Peters Quotes
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Progress is mostly the product of rogues.
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The common wisdom is that … managers have to learn to motivate people. Nonsense. Employees bring their own motivation.
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Treat the customer as an appreciating asset.
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Listen while you can, so that you can lead when you must.
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Forget loyalty. Or at least loyalty to one’s corporation. Try loyalty to your Rolodex-your network-instead.
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I think it’s wonderful to save the world, but you need to be part of the world, too.
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Celebrate what you want to see more of.
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If your company has a clean-desk policy, the company is nuts and you’re nuts to stay there.
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We cannot innovate without opening the door to havoc.
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How do you achieve excellence?…Stop doing non-excellent stuff!
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People of all demographic categories and geographic regions will access a good digital library.
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Oh Lord, there it is again. The question;” What kind of business should I start?” Incidentially, it has a twin that also sets me off: “What should I specialize in during the second year of my MBA studies?”
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We often hear that the digital age has resulted in a devaluing of time, space, and place. But I wonder if theseclaims are exaggerated.
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Business ceases to be work when you’re chasing a dream that has engorged you. (“Work should be more fun than fun” – Noel Coward.) And if the passion isn’t there. then biotech and plumbing will be equal drags.
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The difference between great and average is, mostly, having the imagination and zeal to re-create yourself daily.
TOM PETERS