Appreciation, applause, approval, respect – we all love it!
TOM PETERSVision is dandy, but sustainable company excellence comes from a huge stable of able managers.
More Tom Peters Quotes
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Learning is a matter of intensity not elapsed time.
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Almost all quality improvement comes via simplification of design, manufacturing… layout, processes, and procedures.
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One simply cannot pay tribute to Stephen Covey without saying at the outset that he was a lovely human being.
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If the person you delegated to does the job twice as well as you would have done it, consider yourself a leader.
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…high end does not necessarily equal high price. It’s a matter of attitude.
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Execution Excellence! (Show up on time! Leave last!)
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If no one is pissed-off with you then you are dead but just haven’t figured it out yet.
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Sorry, but those are two of the most profoundly upsetting questions anyone can ask – upsetting because the answer should be obvious: Do what turns you on, not what the statistics say is best.
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Authority never matches responsibility. That’s one of the great myths and delusions of all times. Winning managers and individual performers at all levels know that effectiveness means building your own network and creating your own authority.
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The widespread availability of information is the only basis for effective day-to-day problem solving, which abets continuous improvement programs.
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Today brands are everything, and all kinds of products and services – from accounting firms to sneaker makers to restaurants – are figuring out how to transcend the narrow boundaries of their categories and become a brand surrounded by a Tommy Hilfiger-like buzz.
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Formula for success: under promise and over deliver.
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The world has not just “turned upside down”. It is turning in every which way at an accelerating pace.
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Now that I have adopted into my own daily life a device that makes music and spoken-word files easy to access from anywhere, I have tempered my skepticism.
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I believe in the age of the Internet, Facebook and Twitter, that relationships are everything.
TOM PETERS






