Authority never matches responsibility. That’s one of the great myths and delusions of all times. Winning managers and individual performers at all levels know that effectiveness means building your own network and creating your own authority.
TOM PETERSLeadership is about tapping the wellsprings of human motivation – and about fundamental relations with one’s fellows.
More Tom Peters Quotes
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Entrepreneurs have no memories. They take on the world with a completely fresh view.
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You are who you go to lunch with! Break bread with cool and you will become more cool. Conversely: break bread with dull and well, you can figure it out.
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The top athletes are consummate pros who work obsessively at their craft. Approach yours the same way.
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I still read quite a few printed books, but if something is available in digital format I do not print it before I read it.
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But there’s no substitute for getting smarter faster. And the way you get smarter is to screw around vigorously. Try stuff. See what works. See what fails miserably. Learn. Rinse. Repeat.
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As a consumer, you want to associate with brands whose powerful presence creates a halo effect that rubs off on you.
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Appreciation, applause, approval, respect – we all love it!
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The good news – and it is largely good news – is that everyone has a chance to stand out. Everyone has a chance to learn, improve, and build up their skills. Everyone has a chance to be a brand worthy of remark
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Something mysterious happens to a curious, fully engaged mind – and it happens as often as not, subconsciously. Strange little sparks are set off, connections made, insights triggered
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Quite simply, no matter how hard you try, no matter how “open” you are, you’ll end up surrounded by “yes people.” It’s hard not to believe people who are repeating your own ideas. Resist the temptation.
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Dot the i’s, cross the t’s, answer the phones promptly, send out errorless invoices, and in general never forget that the devil is in the details.
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Have you set high standards in the past that make it clear what level of performance you demand?
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Formula for success: under promise and over deliver.
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Excellence is not an aspiration. Excellence is what you do in the next five minutes.
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Cost does not equal value… and low cost parts decrease brand equity for a very long time.
TOM PETERS