If a window of opportunity appears, don’t pull down the shade.
TOM PETERSLeadership is about tapping the wellsprings of human motivation – and about fundamental relations with one’s fellows.
More Tom Peters Quotes
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Those who succeed always reach far beyond formal deputation, take initiatives, and take the heat when things go awry. That’s true in the military in times of war, true for 200 person manufacturing firms, and true at giant automakers or software companies.
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Excellence is not an aspiration. Excellence is what you do in the next five minutes.
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He who makes the quickest, coolest prototypes reigns!
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Customers perceive service in their own unique, idiosyncratic, emotional, irrational, end-of-the-day, and totally human terms. Perception is all there is!
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I don’t want the 35-year-olds in my audience to think of me as as ‘pops’ giving the kind of advice that only 65-year-olds can understand.
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But there’s no substitute for getting smarter faster. And the way you get smarter is to screw around vigorously. Try stuff. See what works. See what fails miserably. Learn. Rinse. Repeat.
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David Ogilvy contends that the greatest ad copywriters are marked by an insatiable curiosity ‘about every subject under the sun.’
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Celebrate what you want to see more of.
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Lists simplify, clarify, edify.
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I still read quite a few printed books, but if something is available in digital format I do not print it before I read it.
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The worse things get, typically, the more they dig in their heels and defend yesterday’s turf.
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If your company has a clean-desk policy, the company is nuts and you’re nuts to stay there.
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Hire attitude train skills.
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The dominant culture in most big companies demands punishment for a mistake, no matter how useful, small, invisible.
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The day firing becomes easy is the day to fire yourself.
TOM PETERS