…high end does not necessarily equal high price. It’s a matter of attitude.
TOM PETERSBusiness is about people. It’s about passion. It’s about bold ideas, bold small ideas or bold large ideas.
More Tom Peters Quotes
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All business success rests on something labeled a sale, which at least momentarily weds company and customer.
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Momentum is a fragile force. Its worst enemy: procrastination. Its best friend: a deadline (think Election Day). Implication no. 1 (and there is no no. 2): Get to work! NOW!
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Treat the customer as an appreciating asset.
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What have you done lately – this week – to make yourself stand out? What would your colleagues or your customers say is your greatest and clearest strength? Your most noteworthy (as in, worthy of note) personal trait?
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Winners must learn to relish change with the same enthusiasm and energy that we have resisted it in the past.
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Have you set high standards in the past that make it clear what level of performance you demand?
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It doesn’t matter what product or service you’re offering; there is unlimited ability to improve the quality of anything.
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Progress is mostly the product of rogues.
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If future competitiveness depends on treating people as an important part of the institution, the least respectful thing I can imagine doing to a human being is asking him to urinate in a cup.
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The dominant culture in most big companies demands punishment for a mistake, no matter how useful, small, invisible.
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Portability of lots of information should not be underestimated.
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The whole secret to our success is being able to con ourselves into believing that we’re going to change the world because statistically we are unlikely to do it.
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I believe in the age of the Internet, Facebook and Twitter, that relationships are everything.
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What you decide not to do is probably more important that what you decide to do.
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The race will go to the curious, the slightly mad, and those with an un-satiated passion for learning and dare-deviltry.
TOM PETERS