What you decide not to do is probably more important that what you decide to do.
TOM PETERSDevelop a respect and reverence for the principle of variation: the idea that the message ain’t in the mean, the mode or the median – it’s in the differences that occur throughout a population.
More Tom Peters Quotes
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The world has not just “turned upside down”. It is turning in every which way at an accelerating pace.
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Progress is mostly the product of rogues.
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Develop a respect and reverence for the principle of variation: the idea that the message ain’t in the mean, the mode or the median – it’s in the differences that occur throughout a population.
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Customers perceive service in their own unique, idiosyncratic, emotional, irrational, end-of-the-day, and totally human terms. Perception is all there is!
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Stop being conned by the old mantra that says, ‘Leaders are cool, managers are dweebs.’ Instead, follow the Peters Principle: Leaders are cool. Managers are cool too!
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We’re going to see leadership emerge as the most important element of business – the attribute that is highest in demand and shortest in supply.
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A passive approach to professional growth will leave you by the wayside.
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A completely free library is as rare as a truly free lunch.
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But there’s no substitute for getting smarter faster. And the way you get smarter is to screw around vigorously. Try stuff. See what works. See what fails miserably. Learn. Rinse. Repeat.
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Rewards should go to teams as a whole.
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Even a poor, out-of-datecollection reflects in its own way the values of the people who created it and the community it serves.
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Success requires a persistent misreading of the odds.
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If you love your company and love what you do, you will serve your customers better-period!
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Entrepreneurs have no memories. They take on the world with a completely fresh view.
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All white-collar work is project work. The single salient fact that touches all of our lives is that work is being reinvented.
TOM PETERS