It doesn’t matter what product or service you’re offering; there is unlimited ability to improve the quality of anything.
TOM PETERSDevelop a respect and reverence for the principle of variation: the idea that the message ain’t in the mean, the mode or the median – it’s in the differences that occur throughout a population.
More Tom Peters Quotes
-
-
The best leaders are the best notetakers, best askers, and best learners.
TOM PETERS -
Usage tends to be global, while funding tends tobe local. When we allow it to happen, usage of a digital library is remarkably diverse and widespread.
TOM PETERS -
Learning is a matter of intensity not elapsed time.
TOM PETERS -
What have you done lately – this week – to make yourself stand out? What would your colleagues or your customers say is your greatest and clearest strength? Your most noteworthy (as in, worthy of note) personal trait?
TOM PETERS -
Lists simplify, clarify, edify.
TOM PETERS -
The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.
TOM PETERS -
What you decide not to do is probably more important that what you decide to do.
TOM PETERS -
Sorry, but those are two of the most profoundly upsetting questions anyone can ask – upsetting because the answer should be obvious: Do what turns you on, not what the statistics say is best.
TOM PETERS -
The delivery and presentation media are important, and each format has its advantages and disadvantages, but ultimately I just want to read what I want to read, when and where I want.
TOM PETERS -
Excellent firms don’t believe in excellence – only in constant improvement and constant change.
TOM PETERS -
Authority never matches responsibility. That’s one of the great myths and delusions of all times. Winning managers and individual performers at all levels know that effectiveness means building your own network and creating your own authority.
TOM PETERS -
Entrepreneurs have no memories. They take on the world with a completely fresh view.
TOM PETERS -
You can’t live life without an eraser.
TOM PETERS -
Leaders understand the ultimate power of relationships.
TOM PETERS -
How do you achieve excellence?…Stop doing non-excellent stuff!
TOM PETERS