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The first rule in decision-making is that one does not make a decision unless there is disagreement.

Peter Drucker

There is only one valid definition of business purpose: to create a customer.
PETER DRUCKER

Business Creation Customer Purpose
Plans are only good intentions unless they immediately degenerate into hard work.
PETER DRUCKER

Goodness Planning
It takes far more energy and work to improve from incompetence to mediocrity than it takes to improve from first-rate performance to excellence.
PETER DRUCKER

Excellence Improvement
The most serious mistakes are not being made as a result of wrong answers. The true dangerous thing is asking the wrong question.
PETER DRUCKER

Danger Result True Wrong
The aim of marketing is to know and understand the customer so well the product or service fits him and sells itself.
PETER DRUCKER

Customer Himself Understand
A manager is responsible for the application and performance of knowledge.
PETER DRUCKER

Knowledge Responsible
The computer is a moron.
PETER DRUCKER

Stupidity Technology
There is no such thing as a good man. Good for what? is the question.
PETER DRUCKER

Goodness Man Philosophy
Your first and foremost job as a leader is to take charge of your own energy and then help to orchestrate the energy of those around you.
PETER DRUCKER

Change Help Job Leadership Yourself
To be sure, the fundamental task of management remains the same: to make people capable of joint performance through common goals, common values, the right structure, and the training and development they need to perform and to respond to change.
PETER DRUCKER

Change Development Fundamental Goal Need People Structure Training Value
Until we can manage time, we can manage nothing else.
PETER DRUCKER

Deep Time
Working on the right things is what makes knowledge work effective.
PETER DRUCKER

Inspirational Knowledge Right
Keep your eye on the task, not on yourself. The task matters, and you are a servant.
PETER DRUCKER

Eyes Job Yourself
A man should never be appointed to a managerial position if his vision focuses on people’s weaknesses rather than on their strengths. The man who always knows exactly what people cannot do, but never sees anything they can do, will undermine the spirit of his organization.
PETER DRUCKER

Focus Man People Spirit Strength Vision Weakness
Efficiency is doing the thing right. Effectiveness is doing the right thing.
PETER DRUCKER

Efficient Moral Right
Trying to predict the future is like trying to drive down a country road at night with no lights while looking out the back window.
PETER DRUCKER

Drive Future Light Night Road

The first rule in decision-making is that one does not make a decision unless there is disagreement.

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The first rule in decision-making is that one does not make a decision unless there is disagreement.

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