The most important thing in communication is to hear what isn’t being said.
PETER DRUCKERPeople in any organization are always attached to the obsolete – the things that should have worked but did not, the things that once were productive and no longer are.
More Peter Drucker Quotes
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What’s measured improves.
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By themselves, character and integrity do not accomplish anything. But their absence faults everything else. Here, therefore, is the one area where weakness is a disqualification by itself rather than a limitation on performance capacity and strength.
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Business has only two functions – marketing and innovation.
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Innovation is the specific instrument of entrepreneurship the act that endows resources with a new capacity to create wealth.
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Efficiency is doing the thing right. Effectiveness is doing the right thing.
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The three most charismatic leaders in this century inflicted more suffering on the human race than almost any trio in history: Hitler, Stalin, and Mao. What matters is not the leader’s charisma. What matters is the leader’s mission.
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Rank does not confer privilege or give power. It imposes responsibility.
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Meetings are by definition a concession to deficient organization For one either meets or one works. One cannot do both at the same time.
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The less an organization has to do to produce results, the better it does its job.
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If you want something new, you have to stop doing something old.
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People who don’t take risks generally make about two big mistakes a year.
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History has been written not by the most talented but by the most motivated.
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A man should never be appointed to a managerial position if his vision focuses on people’s weaknesses rather than on their strengths. The man who always knows exactly what people cannot do, but never sees anything they can do, will undermine the spirit of his organization.
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A decision without an alternative is a desperate gambler’s throw.
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The aim of marketing is to know and understand the customer so well the product or service fits him and sells itself.
PETER DRUCKER