The most important thing in communication is to hear what isn’t being said.
PETER DRUCKERThe three most charismatic leaders in this century inflicted more suffering on the human race than almost any trio in history: Hitler, Stalin, and Mao. What matters is not the leader’s charisma. What matters is the leader’s mission.
More Peter Drucker Quotes
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We now accept the fact that learning is a lifelong process of keeping abreast of change. And the most pressing task is to teach people how to learn.
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Effective executives know that their subordinates are paid to perform and not to please their superiors.
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Keep your eye on the task, not on yourself. The task matters, and you are a servant.
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Efficiency is doing the thing right. Effectiveness is doing the right thing.
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A manager is responsible for the application and performance of knowledge.
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What’s measured improves.
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Rank does not confer privilege or give power. It imposes responsibility.
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Working on the right things is what makes knowledge work effective.
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If you want something new, you have to stop doing something old.
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There is only one valid definition of business purpose: to create a customer.
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Management is doing things right; leadership is doing the right things.
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Follow effective action with quiet reflection. From the quiet reflection will come even more effective action.
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This defines entrepreneur and entrepreneurship – the entrepreneur always searches for change, responds to it, and exploits it as an opportunity.
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Management is about human beings. Its task is to make people capable of joint performance, to make their strengths effective and their weaknesses irrelevant.
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It takes far more energy and work to improve from incompetence to mediocrity than it takes to improve from first-rate performance to excellence.
PETER DRUCKER