Cultures aren’t so much planned as they evolve from that early set of people.
JEFF BEZOZAny business plan won’t survive its first encounter with reality. The reality will always be different. It will never be the plan.
More Jeff Bezos Quotes
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The best customer service is if the customer doesn’t need to call you, doesn’t need to talk to you. It just works.
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I’d rather interview 50 people and not hire anyone than hire the wrong person.
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I don’t want to use my creative energy on somebody else’s user interface.
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Invention is by its very nature disruptive. If you want to be understood at all times, then don’t do anything new.
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What we need to do is always lean into the future; when the world changes around you and when it changes against you – what used to be a tail wind is now a head wind – you have to lean into that and figure out what to do because complaining isn’t a strategy.
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You know, we love stories and we love narrative; we love to get lost in an author’s world.
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Complaining is not a strategy.You have to work with the world as you find it, not as you would have it be.
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Position yourself with something that captures your curiosity, something that you’re missionary about.
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I think if people read more, that is a better world.
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Your brand is formed primarily, not by what your company says about itself, but what the company does.
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Teachers, who are really good create that environment where you can be very satisfied by the process of learning.
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Obsess about customers, not competitors.
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Maintain a firm grasp of the obvious at all times.
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We are our choices. Build yourself a great story.
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Will you be clever at the expense of others, or will you be kind?
JEFF BEZOS