Advertising is the price you pay for unremakable thinking.
JEFF BEZOZOne of the things that gets me up in the morning is knowing that customer expectations are always rising, and I find that very exciting.
More Jeff Bezos Quotes
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Focusing on the customer makes a company more resilient.
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I don’t buy stocks, I make stocks.
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You have to use your judgment. In cases like that, we say, ‘let’s be simple minded. We know this is a feature that’s good for customers. Let’s do it.
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One of the things that gets me up in the morning is knowing that customer expectations are always rising, and I find that very exciting.
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If you make customers unhappy in the physical world, they might each tell 6 friends. If you make customers unhappy on the Internet, they can each tell 6,000 friends.
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Invention is by its very nature disruptive. If you want to be understood at all times, then don’t do anything new.
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A company shouldn’t get addicted to being shiny, because shiny doesn’t last.
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One of the things that gets me up in the morning is knowing that customer expectations are always rising, and I find that very exciting.
JEFF BEZOS -
You don’t want to negotiate the price of simple things you buy every day.
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The Net is pretty cool, but the physical world is the best medium ever.
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We innovate by starting with the customer and working backwards. That becomes the touchstone for how we invent.
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I don’t want to use my creative energy on somebody else’s user interface.
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Though we are optimistic, we must remain vigilant and maintain a sense of urgency.
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Determine what your customers need, and work backwards.
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The pain and emotional trauma caused by the racism and violence we are witnessing toward the black community has a long reach.
JEFF BEZOZ