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One of the things that gets me up in the morning is knowing that customer expectations are always rising, and I find that very exciting.

Jeff Bezos

We got to talk about how lucky we are to have such amazing parents. They’ve always been and still are role models and mentors for us.
JEFF BEZOZ

Amazing Gratitude Lucky Mentor Parents Role Model
Where you are going to spend your time and your energy is one of the most important decisions you get to make in life.
JEFF BEZOZ

Decision Energy Inspirational Life Time
The three most important things in retail are location, location, location. The three most important things for our consumer business are technology, technology, technology.
JEFF BEZOZ

Business Customer Location Technology
If you do build a great experience, customers tell each other about that. Word of mouth is very powerful.
JEFF BEZOZ

Business Customer Each Other Experience Motivational Mouth Powerful
To get something new done you have to be stubborn and focused, to the point that others might find unreasonable.
JEFF BEZOS

Business Done Focus Reason Stubborn
What we need to do is always lean into the future; when the world changes around you and when it changes against you – what used to be a tail wind is now a head wind – you have to lean into that and figure out what to do because complaining isn’t a strategy.
JEFF BEZOS

Against Business Change Complain Future Strategy World
No business can continue to shrink. That can only go on for so long before irrelevancy sets in.
JEFF BEZOZ

Business Challenge Change Irrelevant
Though we are optimistic, we must remain vigilant and maintain a sense of urgency.
JEFF BEZOZ

Maintain Optimism Urgent
It’s not an experiment if you know it’s going to work.
JEFF BEZOZ

Business Confidence Experiment Going Motivational Work
If you have a business model that relies on customers being misinformed, you better start working on changing your business model.
JEFF BEZOZ

Business Change Customer Misfortune Start Work
Failure comes part and parcel with invention. It’s not optional.
JEFF BEZOZ

Business Come Failure Invention Optional
Our point of view is we will sell more if we help people make purchasing decisions.
JEFF BEZOZ

Business Decision Help People Purchase Strategy
The human brain is an incredible pattern-matching machine.
JEFF BEZOZ

Brain Human Intelligence Machine
Determine what your customers need, and work backwards.
JEFF BEZOZ

Business Customer Determination Entrepreneur Need Work
Teachers, who are really good create that environment where you can be very satisfied by the process of learning.
JEFF BEZOZ

Creation Environment Learning Process Satisfaction Teacher
We change our tools and then our tools change us.
JEFF BEZOZ

Business Change Tool

One of the things that gets me up in the morning is knowing that customer expectations are always rising, and I find that very exciting.

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One of the things that gets me up in the morning is knowing that customer expectations are always rising, and I find that very exciting.

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Popular Authors

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