We are stubborn on vision. We are flexible on details.
JEFF BEZOZOne of the things that gets me up in the morning is knowing that customer expectations are always rising, and I find that very exciting.
More Jeff Bezos Quotes
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Determine what your customers need, and work backwards.
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I try to spend my time on areas that I think are important for the future, and where I think I can add value.
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Focusing on the customer makes a company more resilient.
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We can’t be in survival mode. We have to be in growth mode.
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If you do build a great experience, customers tell each other about that. Word of mouth is very powerful.
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It’s time to go back to the Moon, this time to stay.
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Life’s too short to hang out with people who aren’t resourceful.
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Complaining is not a strategy.You have to work with the world as you find it, not as you would have it be.
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Work hard, have fun and make history.
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The great thing about fact-based decisions is that they overrule the hierarchy.
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Failure comes part and parcel with invention. It’s not optional.
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If you think about the long term then you can really make good life decisions that you won’t regret later.
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My view is there’s no bad time to innovate.
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If you make customers unhappy in the physical world, they might each tell 6 friends. If you make customers unhappy on the Internet, they can each tell 6,000 friends.
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Maintain a firm grasp of the obvious at all times.
JEFF BEZOZ







