We got to talk about how lucky we are to have such amazing parents. They’ve always been and still are role models and mentors for us.
JEFF BEZOZWe’ve had three big ideas at Amazon that we’ve stuck with for 18 years, and thy’re the reason we’re successful: Put the customer first. Invent. And be patient.
More Jeff Bezos Quotes
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I’d rather interview 50 people and not hire anyone than hire the wrong person.
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One of the things that gets me up in the morning is knowing that customer expectations are always rising, and I find that very exciting.
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I think if people read more, that is a better world.
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Invention is by its very nature disruptive. If you want to be understood at all times, then don’t do anything new.
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Teachers, who are really good create that environment where you can be very satisfied by the process of learning.
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We innovate by starting with the customer and working backwards. That becomes the touchstone for how we invent.
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If you have a business model that relies on customers being misinformed, you better start working on changing your business model.
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If you only do things where you know the answer in advance, your company goes away.
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A company shouldn’t get addicted to being shiny, because shiny doesn’t last.
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The best customer service is if the customer doesn’t need to call you, doesn’t need to talk to you. It just works.
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Any business plan won’t survive its first encounter with reality. The reality will always be different. It will never be the plan.
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Cultures aren’t so much planned as they evolve from that early set of people.
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If you can’t feed a team with two pizzas, it’s too large.
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Cleverness is a gift, kindness is a choice.
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The common question that gets asked in business is, why? That’s a good question, but an equally valid question is, why not?
JEFF BEZOZ