Will you be clever at the expense of others, or will you be kind?
JEFF BEZOSWe’ve had three big ideas at Amazon that we’ve stuck with for 18 years, and thy’re the reason we’re successful: Put the customer first. Invent. And be patient.
More Jeff Bezos Quotes
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Determine what your customers need, and work backwards.
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We are our choices. Build yourself a great story.
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Do something you’re very passionate about, and don’t try to chase what is kind of the “hot passion” of the day.
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The human brain is an incredible pattern-matching machine.
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I don’t buy stocks, I make stocks.
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Be proud of your choices, not your gifts.
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If you’re not stubborn, you’ll give up on experiments too soon. And if you’re not flexible, you’ll pound your head against the wall and you won’t see a different solution to a problem you’re trying to solve.
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We can’t be in survival mode. We have to be in growth mode.
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Cleverness is a gift, kindness is a choice.
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Go to bed early and wake up early. The morning hours are good.
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One of the things that gets me up in the morning is knowing that customer expectations are always rising, and I find that very exciting.
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You know, we love stories and we love narrative; we love to get lost in an author’s world.
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My view is there’s no bad time to innovate.
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The best customer service is if the customer doesn’t need to call you, doesn’t need to talk to you. It just works.
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What’s dangerous is not to evolve.
JEFF BEZOZ