One of the fundamental aspects of leadership, I realized more and more, is the ability to instill confidence in others when you yourself are feeling insecure.
HOWARD SCHULTZI think that sometimes the difference between winning and losing, success and failure, is this gray line between will, passion and self-belief that says, ‘I’m going to do this’.
More Howard Schultz Quotes
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We need to put ourselves in the shoes of our customers. That is my new battle cry. Live and breathe Starbucks the way our customers do.
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You must find something that you deeply love and are passionate about and are willing to sacrifice a lot to achieve.
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I think that sometimes the difference between winning and losing, success and failure, is this gray line between will, passion and self-belief that says, ‘I’m going to do this’.
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Success is best when it is shared.
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It’s one thing to dream, but when the moment is right, you’ve got to be willing to leave what’s familiar and go out to find your own sound.
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The hardest thing about being a leader is demonstrating or showing vulnerability. And that has a lot to do with trust.
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I can’t imagine a day without coffee. I can’t imagine!
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Every step of the way, I made a point to underpromise and overdeliver. In the long run, that’s the only way to ensure security in any job.
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Starbucks is not an advertiser; people think we are a great marketing company, but in fact we spend very little money on marketing and more money on training our people than advertising.
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Great companies are defined by their discipline and their understanding of who they are and who they are not.
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We are witnessing a seismic change in consumer behavior. That change is being brought about by technology and the access people have to information.
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Be bold, but be fair. Don’t give in. If others around you have integrity, too, you can prevail.
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Europe has always represented a major strategic opportunity to achieve our goal of creating and building an enduring global brand.
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In life, you can blame a lot of people and you can wallow in self-pity or you can pick yourself up and say listen, I have to be responsible for myself.
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While we are a coffee company at heart, Starbucks provides much more than the best cup of coffee—we offer a community gathering place where people come together to connect and discover new things.
HOWARD SCHULTZ