Starbucks is not an advertiser; people think we are a great marketing company, but in fact we spend very little money on marketing and more money on training our people than advertising.
HOWARD SCHULTZI think that sometimes the difference between winning and losing, success and failure, is this gray line between will, passion and self-belief that says, ‘I’m going to do this’.
More Howard Schultz Quotes
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Europe has always represented a major strategic opportunity to achieve our goal of creating and building an enduring global brand.
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In many places where coffee is grown, deforestation is a major issue. With Starbucks’ position in the marketplace and the respect and relationships we have, we can – and have, in some cases – been able to educate and influence people.
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Starbucks trying to build a different kind of company around the balance of profitably and benevolence. A social conscience. And that isn’t a program it has to be a way of life.
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My parents really wanted me to get out of New York, be exposed to other people, other ways of life.
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China traditionally has been a tea-drinking country but we turned them into coffee drinkers.
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Grow with discipline. Balance intuition with rigor. Innovate around the core. Don’t embrace the status quo.
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Cutting prices or putting things on sale is not sustainable business strategy.
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Sometimes you have to create the thing you want to be part of.
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Good results is not an entitlement. It has to be earned and earned each individual working day via the lens of humility.
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This may sound a bit naive, but I got here by believing in big dreams.
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Success is the by-product when you work toward the target.
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I honestly never dreamed at the time that I would one day own the Starbucks and or be in a position where we would have more than 10,000 stores around the world. It has just been an incredible journey for all of us.
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You cant build any kind of organization if you’re not going to surround yourself with people who have experience and skill base beyond your own.
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Beverages have to be created. And they’re created by looking at what trend is in, say, the fashion industry – what color’s hot right now.
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People want guidance, not rhetoric. They need to know what the plan of action is, and how it will be implemented. They want to be given responsibility to help solve the problem and authority to act on it.
HOWARD SCHULTZ