The “patron saint” of Japanese quality control, ironically, is an American named W. Edwards Deming, who was virtually unknown in his own country until his ideas of quality control began to make such a big impact on Japanese companies.
AKIO MORITAI feel it is my fault because I made the decision to hire him.
More Akio Morita Quotes
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The remarkable thing about management is that a manager can go on for years making mistakes that nobody is aware of, which means that management can be a kind of a con job.
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Whether we succeed or not depends on the strength of our resolve and the amount of our endeavor.
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My solution to the problem of unleashing creativity is always to set up a target.
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If you don’t want Japan to buy it, don’t sell it.
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Amenities are not of great concern to management in Japan.
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An enemy of innovation could be your own sales force.
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And then we grow up and learn to blend our innate abilities with the rules or principles we have learned.
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In the long run, no matter how good or successful you are or how clever or crafty.
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The company must not throw money away on huge bonuses for executives or other frivolities but must share its fate with the workers.
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To gain profit is important, but you must invest to build up assets that you can cash in in the future.
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Advertising and promotion alone will not sustain a bad product or a product that is not right for the times.
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People need money, but they also want to be happy in their work and proud of it.
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All you need is the best product in the world, the most efficient production in the world and global marketing.
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The best example of this was the Apollo project in the United States.
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There is no secret ingredient or hidden formula responsible for the success of the best Japanese companies.
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