I consider it my job to nurture the creativity of the people I work with because at Sony we know that a terrific idea is more likely to happen in an open, free and trusting atmosphere than when everything is calculated.
AKIO MORITAWhile the United States has been busy creating lawyers, we have been busier creating engineers.
More Akio Morita Quotes
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The “patron saint” of Japanese quality control, ironically, is an American named W. Edwards Deming, who was virtually unknown in his own country until his ideas of quality control began to make such a big impact on Japanese companies.
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Of course we have to make a profit, but we have to make a profit over the long haul, not just the short term, and that means we must keep investing in research and development.
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(Japanese Government believes that if you have a big laboratory with all the latest equipment and good funding it will automatically lead to creativity. It doesn’t work that way.
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We all learn by imitating, as children, as students, as novices in the world of business.
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People need money, but they also want to be happy in their work and proud of it.
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The public does not know what is possible. We do.
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From a management standpoint, it is very important to know how to unleash people’s inborn creativity.
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My concept is that anybody has creative ability, but very few people know how to use it.
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It has run consistently about 6 percent of sales at Sony – and in service.
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Employees are not guilty; why should they suffer?
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America looks 10 minutes ahead; Japan looks 10 years.
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We don’t believe in market research for a new product unknown to the public. So we never do any.
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If we face recession, we should not lay off employees; the company should sacrifice a profit. It’s management’s risk and management’s responsibility.
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Management of an industrial company must be giving targets to the engineers constantly; that may be the most important job management has in dealing with its engineers.
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But make sure you don’t make the same mistake twice.
AKIO MORITA