The “patron saint” of Japanese quality control, ironically, is an American named W. Edwards Deming, who was virtually unknown in his own country until his ideas of quality control began to make such a big impact on Japanese companies.
AKIO MORITAWhile the United States has been busy creating lawyers, we have been busier creating engineers.
More Akio Morita Quotes
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But make sure you don’t make the same mistake twice.
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I have always made it a point to know our employees, to visit every facility of our company, and to try to meet and know every single employee.
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To create a familylike feeling within the corporation, a feeling that employees and managers share the same fate.
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My concept is that anybody has creative ability, but very few people know how to use it.
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Carefully watch how people live, get an intuitive sense as to what they might want and then go with it.
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If we face recession, we should not lay off employees; the company should sacrifice a profit. It’s management’s risk and management’s responsibility.
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It has run consistently about 6 percent of sales at Sony – and in service.
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Americans make money by playing `money games,’ namely mergers, acquisitions, by simply moving money back and forth … instead of creating and producing goods with some actual value.
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I often say to my assistants, “Never trust anybody,” but what I mean is that you should never trust someone else to do a job exactly the way you would want it done.
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Japanese people tend to be much better adjusted to the notion of work, any kind of work, as honorable.
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I feel it is my fault because I made the decision to hire him.
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We all learn by imitating, as children, as students, as novices in the world of business.
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In the United States businessmen often do not trust their colleagues.
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Never break another man’s rice bowl.
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Curiosity is the key to creativity.
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