The most customer-centric organizations can answer any question by deciding what’s best for the customer, without ever having to ask.
AARON LEVIEYou can keep ‘consumer’ DNA at the center of your product. That will always mean that adoption is easier.
More Aaron Levie Quotes
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Innovation is hard because solving problems people didn’t know they had & building something no one needs look identical at first.
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Sometimes things are the way they are and can’t be changed, other times it’s because no one ever tried. Your job is to find the latter.
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Start with the assumption that the best way to do something is not the way it’s being done right now.
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Listen to your customers, but don’t always build exactly what they’re telling you. This is a really key distinction around building enterprise software.
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Go after the customers that are working in the future, but haven’t totally lost their minds.
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If you’re waiting for encouragement from others, you’re doing it wrong. By the time people think an idea is good, it’s probably too late.
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If people don’t think the odds are against you, you’re doing it wrong.
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A lot of being productive personally is determined by how you organize your entire business. You can’t separate those two things.
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The chance of failure is almost always better than the guarantee of never knowing.
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The benefit to building a startup is that customers don’t have the same kind of friction when they adopt new technology.
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Uber is a $3.5 billion lesson in building for how the world *should* work instead of optimizing for how the world *does* work
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Companies have never won. You’re always either fighting for survival, or fighting for relevance.
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In an IT lead world, incumbents generally win because they have the existing relationship with the IT organization.
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Better to be right about the trend and wrong about the implementation, than the other way around.
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Always look for these changing technology factors- any market that has a significant change in the underlying raw materials …or enabling factors, is an environment that is about to change in a very significant way.
AARON LEVIE