Something mysterious happens to a curious, fully engaged mind – and it happens as often as not, subconsciously. Strange little sparks are set off, connections made, insights triggered
TOM PETERSForget loyalty. Or at least loyalty to one’s corporation. Try loyalty to your Rolodex-your network-instead.
More Tom Peters Quotes
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Appreciation, applause, approval, respect – we all love it!
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Winners must learn to relish change with the same enthusiasm and energy that we have resisted it in the past.
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You can only improve what you measure.
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Hire disrespectful people.
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Gandhi and Mandela and Churchill and JFK and Reagan and Thatcher and Sarkozy and Franklin and Washington set the tone to an incredible degree-their “personal style” was their “brand.” (“It” starts with personal style of the tip-top leadership team.
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Customers perceive service in their own unique, idiosyncratic, emotional, irrational, end-of-the-day, and totally human terms. Perception is all there is!
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Leaders’ careers will usually be determined by their handling of one or two critical events that no one could possibly anticipate or plan for.
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Authority never matches responsibility. That’s one of the great myths and delusions of all times. Winning managers and individual performers at all levels know that effectiveness means building your own network and creating your own authority.
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The good news – and it is largely good news – is that everyone has a chance to stand out. Everyone has a chance to learn, improve, and build up their skills. Everyone has a chance to be a brand worthy of remark
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I think it’s wonderful to save the world, but you need to be part of the world, too.
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Community. A friend started a real estate brokerage a few years ago. By the time she’d added her second employee, she was a pillar of her 35,000-person community.
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Cost does not equal value… and low cost parts decrease brand equity for a very long time.
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Progress is mostly the product of rogues.
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If no one is pissed-off with you then you are dead but just haven’t figured it out yet.
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Oh Lord, there it is again. The question;” What kind of business should I start?” Incidentially, it has a twin that also sets me off: “What should I specialize in during the second year of my MBA studies?”
TOM PETERS