The best kept secret in the global economy today is this: When your service is AWESOME you get so stinking rich you have to buy new bags to carry all the money home.
TOM PETERSWith most competitors moving ever faster, the race will go to those who listen (and respond) most intently.
More Tom Peters Quotes
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The whole secret to our success is being able to con ourselves into believing that we’re going to change the world because statistically we are unlikely to do it.
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Leaders understand the ultimate power of relationships.
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If future competitiveness depends on treating people as an important part of the institution, the least respectful thing I can imagine doing to a human being is asking him to urinate in a cup.
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The common wisdom is that … managers have to learn to motivate people. Nonsense. Employees bring their own motivation.
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Rewards should go to teams as a whole.
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It doesn’t matter what product or service you’re offering; there is unlimited ability to improve the quality of anything.
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What you decide not to do is probably more important that what you decide to do.
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Treat the customer as an appreciating asset.
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Confidence means non-paralysis, a willingness to act, and act decisively, to start new things and cut failing ventures off.
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You can’t live life without an eraser.
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Divas do it, golfers do it, pilots do it, violists do it, sprinters do it, soldiers do it, surgeons do it, astronauts do it…only business people think it isn’t necessary to train.
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Make an extensive table of project ‘deliverables’. Label one column ‘as requested’. Create another column labeled ‘could be’. Make each ‘could be’ wild and woolly!
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Usage tends to be global, while funding tends tobe local. When we allow it to happen, usage of a digital library is remarkably diverse and widespread.
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The race will go to the curious, the slightly mad, and those with an un-satiated passion for learning and dare-deviltry.
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If there is a single tragic flaw that mars our biggest enterprises, it is conservatism – the failure to fail, and fail big, in an era of unprecedented volatility and ambiguity.
TOM PETERS