The company’s most urgent task is to learn to welcome, beg for, demand – innovation from everyone.
TOM PETERSCost does not equal value… and low cost parts decrease brand equity for a very long time.
More Tom Peters Quotes
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I still read quite a few printed books, but if something is available in digital format I do not print it before I read it.
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The dominant culture in most big companies demands punishment for a mistake, no matter how useful, small, invisible.
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To meet the demands of the fast-changing competitive scene, we must simply learn to love change as much as we have hated it in the past.
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Every managerial act must be seen as an unequivocal support for urgency in pursuit of constant testing, change, and improvement.
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…high end does not necessarily equal high price. It’s a matter of attitude.
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The delivery and presentation media are important, and each format has its advantages and disadvantages, but ultimately I just want to read what I want to read, when and where I want.
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Leaders trust their guts. “Intuition” is one of those good words that has gotten a bad rap. For some reason, intuition has become a “soft” notion.
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The number one premise of business is that it need not be boring or dull. It ought to be fun. If it’s not fun, you’re wasting your life.
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Cost does not equal value… and low cost parts decrease brand equity for a very long time.
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Bold botches are to be cherished.
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The idea of intimately entwining with customers [to get ideas] is an idea whose time has come.
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Mistakes are life. Mistakes are not to be tolerated…they are to be encouraged. The bigger the better.
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Hire disrespectful people.
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If the person you delegated to does the job twice as well as you would have done it, consider yourself a leader.
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You can’t live life without an eraser.
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Leaders’ careers will usually be determined by their handling of one or two critical events that no one could possibly anticipate or plan for.
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Develop a respect and reverence for the principle of variation: the idea that the message ain’t in the mean, the mode or the median – it’s in the differences that occur throughout a population.
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As a consumer, you want to associate with brands whose powerful presence creates a halo effect that rubs off on you.
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If no one is pissed-off with you then you are dead but just haven’t figured it out yet.
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Fact is, the work place to a great extent is “where we live.” We need star accountants. Boffo saleswomen. Over-the-top creatives in marketing and new product development.
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Vision is dandy, but sustainable company excellence comes from a huge stable of able managers.
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Leaders understand the ultimate power of relationships.
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I believe in the age of the Internet, Facebook and Twitter, that relationships are everything.
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Quite simply, no matter how hard you try, no matter how “open” you are, you’ll end up surrounded by “yes people.” It’s hard not to believe people who are repeating your own ideas. Resist the temptation.
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Make an extensive table of project ‘deliverables’. Label one column ‘as requested’. Create another column labeled ‘could be’. Make each ‘could be’ wild and woolly!
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What have you done lately – this week – to make yourself stand out? What would your colleagues or your customers say is your greatest and clearest strength? Your most noteworthy (as in, worthy of note) personal trait?
TOM PETERS