A vibrant, rich, growing corpus of public-domain books is a vital public good – similar to parks, the infrastructure of basic services, and other hallmarks of any advanced society.
TOM PETERSTo meet the demands of the fast-changing competitive scene, we must simply learn to love change as much as we have hated it in the past.
More Tom Peters Quotes
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Like it or not – and often we don’t – power is a pervasive phenomenon. From midnight decisions in the Oval Office that risk the lives of young Americans to quarrels over the kitchen table, power is part of every human equation.
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The best leaders are the best notetakers, best askers, and best learners.
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Public Speaking is a skill that can be studied, polished, perfected. Not only can you get good at it, you can get damn good at it and it makes a heck of a difference.
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Business ceases to be work when you’re chasing a dream that has engorged you. (“Work should be more fun than fun” – Noel Coward.) And if the passion isn’t there. then biotech and plumbing will be equal drags.
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Almost all quality improvement comes via simplification of design, manufacturing… layout, processes, and procedures.
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The common wisdom is that … managers have to learn to motivate people. Nonsense. Employees bring their own motivation.
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Stop being conned by the old mantra that says, ‘Leaders are cool, managers are dweebs.’ Instead, follow the Peters Principle: Leaders are cool. Managers are cool too!
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The company’s most urgent task is to learn to welcome, beg for, demand – innovation from everyone.
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Every managerial act must be seen as an unequivocal support for urgency in pursuit of constant testing, change, and improvement.
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You can’t think your way out of a box; you’ve got to act.
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I still read quite a few printed books, but if something is available in digital format I do not print it before I read it.
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Excellent firms don’t believe in excellence – only in constant improvement and constant change.
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Mistakes are life. Mistakes are not to be tolerated…they are to be encouraged. The bigger the better.
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Community. A friend started a real estate brokerage a few years ago. By the time she’d added her second employee, she was a pillar of her 35,000-person community.
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Organizations exist to serve. Period. Leaders live to serve. Period.
TOM PETERS







