“Money is not the only thing that motivates employees. It’s about making them happy.”

Become better at firing than hiring – it’s crucial for building a business.

Buy with your heart, not your head. You can look at all the aspects that make a purchase practical, but that kind of thinking makes it an investment rather than a home.

Take some time to sit down and figure out how your big rival is promoting their brand and plan something smarter and more creative for yours!

Good salesmanship is nothing more than maximizing the positive and minimizing the negative.

I’ve never had a really creative idea sitting at my desk. All the big ideas that made a difference happened when I was playing outside.

Don’t get cocky just because you’ve had a good run. You can lose your business as fast as you’ve earned it.

If someone doesn’t fit in your company, you have an obligation to get rid of them, because you’re holding them back from excelling elsewhere.

So many people are good at starts and not so good at finishing.

In business, you’re the Chief Salesman. Create a sense of demand, rather than waiting to have demand.

I got along with people very well at every job I had, people liked me and I liked them and I loved being on my feet.

The best time to expand is when people are asleep at the wheel.

When you’re building a business, you’re either all in, or you’re not.

A good organization is like a box of crayons. You need different colors of the spectrum, but all the crayons should fit in the box.

You can’t study to be an entrepreneur. Sometimes, you just have to jump.

Failure is my specialty.

I love myself. Anything that has my name I’m tickled to death.

We want to keep the company healthy and its employees happy, and we want to keep them on the job and productive.

I established the rule that once we hire an employee, his school records are a matter of the past and are no longer used to evaluate his work or decide on his promotion.

We treat employees as a member of the family.

We define a true culture of quality as an environment in which employees not only follow quality guidelines but also consistently see others taking quality-focused actions, hear others talking about quality, and feel quality all around them.

Domestic employees are at the whim of their employers.

A boss who interrupts an employee a lot is called an extrovert, whereas an employee who interrupts a boss too often is called an ex-employee.

I have certain beliefs about how people should treat employees and how companies should be run, but I was really surprised though this process to learn that those beliefs are actually good business.

Simply giving employees a sense of agency- a feeling that they are in control, that they have genuine decision-making authority – can radically increase how much energy and focus they bring to their jobs.