I am forever learning and changing.
W. EDWARDS DEMINGNo one knows the cost of a defective product – don’t tell me you do.
More W. Edwards Deming Quotes
-
-
Profit in business comes from repeat customers.
W. EDWARDS DEMING -
The big problems are where people don’t realise they have one in the first place.
W. EDWARDS DEMING -
Quality is everyone’s responsibility.
W. EDWARDS DEMING -
Your workers don’t want to be paid less, so to maintain profits, you increase your prices. That’s inflation.
W. EDWARDS DEMING -
So nobody really thought much about quality. Why should they? The world bought everything America produced. It was a prescription for disaster.
W. EDWARDS DEMING -
Declining productivity and quality means your unit production costs stay high but you don’t have as much to sell.
W. EDWARDS DEMING -
Customers that boast about your project or service, and that bring friends with them.
W. EDWARDS DEMING -
If you don’t understand how to run an efficient operation, new machinery will just give you new problems of operation and maintenance.
W. EDWARDS DEMING -
The average American worker has fifty interruptions a day, of which seventy percent have nothing to do with work.
W. EDWARDS DEMING -
Lack of knowledge… that is the problem.
W. EDWARDS DEMING -
In Japan, a company worker’s position is secure. He is retrained for another job if his present job is eliminated by productivity improvement.
W. EDWARDS DEMING -
The emphasis should be on why we do a job.
W. EDWARDS DEMING -
You should not ask questions without knowledge.
W. EDWARDS DEMING -
American management thinks that they can just copy from Japan. But they don’t know what to copy.
W. EDWARDS DEMING -
Eliminate numerical quotas, including Management by Objectives.
W. EDWARDS DEMING