If you don’t understand how to run an efficient operation, new machinery will just give you new problems of operation and maintenance.
W. EDWARDS DEMINGWe are here to make another world.
More W. Edwards Deming Quotes
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Quality is the responsibility of the top people. Its origin is in the boardroom. They are the ones who decide.
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Rational behavior requires theory. Reactive behavior requires only reflex action.
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The result of long-term relationships is better and better quality, and lower and lower costs.
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Research shows that the climate of an organization influences an individual’s contribution far more than the individual himself.
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The sure way to increase productivity is to better administrate man and machine.
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It is not enough to do your best; you must know what to do, and then do your best.
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Quality is everyone’s responsibility.
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Innovation comes from the producer – not from the customer.
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My mother was my biggest role model. She taught me to hate waste. We never wasted anything.
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The average American worker has fifty interruptions a day, of which seventy percent have nothing to do with work.
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A bad system will beat a good person every time.
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All anyone asks for is a chance to work with pride.
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The prevailing – and foolish – attitude is that a good manager can be a good manager anywhere, with no special knowledge of the production process he’s managing.
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What should be the aim of management? What is their job?
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The emphasis should be on why we do a job.
W. EDWARDS DEMING






