It is not necessary to change. Survival is not mandatory.
W. EDWARDS DEMINGThe prevailing – and foolish – attitude is that a good manager can be a good manager anywhere, with no special knowledge of the production process he’s managing.
More W. Edwards Deming Quotes
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In Japan, a company worker’s position is secure. He is retrained for another job if his present job is eliminated by productivity improvement.
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You can not define being exactly on time.
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American management thinks that they can just copy from Japan. But they don’t know what to copy.
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Export anything to a friendly country except American management.
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Your workers don’t want to be paid less, so to maintain profits, you increase your prices. That’s inflation.
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When a system is stable, telling the worker about mistakes is only tampering.
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People don’t like to make mistakes.
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A bad system will beat a good person every time.
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We are here to make another world.
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Research shows that the climate of an organization influences an individual’s contribution far more than the individual himself.
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Quality’ means what will sell and do a customer some good – at least try to.
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All customer expectations are only what you and your competitor have led him to expect. He knows nothing else.
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The prevailing system of management has crushed fun out of the workplace.
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The average American worker has fifty interruptions a day, of which seventy percent have nothing to do with work.
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All anyone asks for is a chance to work with pride.
W. EDWARDS DEMING