The emphasis should be on why we do a job.
W. EDWARDS DEMINGThe prevailing – and foolish – attitude is that a good manager can be a good manager anywhere, with no special knowledge of the production process he’s managing.
More W. Edwards Deming Quotes
-
-
Any manager can do well in an expanding market.
W. EDWARDS DEMING -
A man with a financial background may know nothing about manufacturing shoes or cars, but he’s put in charge anyway.
W. EDWARDS DEMING -
Hold everybody accountable? Ridiculous!
W. EDWARDS DEMING -
I am forever learning and changing.
W. EDWARDS DEMING -
We are here to make another world.
W. EDWARDS DEMING -
If you can’t describe what you are doing as a process, you don’t know what you’re doing.
W. EDWARDS DEMING -
Customers that boast about your project or service, and that bring friends with them.
W. EDWARDS DEMING -
You should not ask questions without knowledge.
W. EDWARDS DEMING -
If you do not know how to ask the right question, you discover nothing.
W. EDWARDS DEMING -
Profit in business comes from repeat customers.
W. EDWARDS DEMING -
All anyone asks for is a chance to work with pride.
W. EDWARDS DEMING -
Quality is pride of workmanship.
W. EDWARDS DEMING -
Customer expectations? Nonsense. No customer ever asked for the electric light, the pneumatic tire, the VCR, or the CD.
W. EDWARDS DEMING -
So nobody really thought much about quality. Why should they? The world bought everything America produced. It was a prescription for disaster.
W. EDWARDS DEMING -
Quality is everyone’s responsibility.
W. EDWARDS DEMING