It has run consistently about 6 percent of sales at Sony – and in service.
AKIO MORITAFrom a management standpoint, it is very important to know how to unleash people’s inborn creativity.
More Akio Morita Quotes
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The “patron saint” of Japanese quality control, ironically, is an American named W. Edwards Deming, who was virtually unknown in his own country until his ideas of quality control began to make such a big impact on Japanese companies.
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In the United States businessmen often do not trust their colleagues.
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The only sure thing is that in business there are no sure things.
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I established the rule that once we hire an employee, his school records are a matter of the past and are no longer used to evaluate his work or decide on his promotion.
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While the United States has been busy creating lawyers, we have been busier creating engineers.
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More people are interested in trying to shuffle paper assets around than building lasting assets by producing real goods.
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Once you have a staff of prepared, intelligent, and energetic people, the next step is to motivate them to be creative.
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If we face recession, we should not lay off employees; the company should sacrifice a profit. It’s management’s risk and management’s responsibility.
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I have always made it a point to know our employees, to visit every facility of our company, and to try to meet and know every single employee.
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All you need is the best product in the world, the most efficient production in the world and global marketing.
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My chief job is to constantly stir or rekindle the curiosity of people that gets driven out by bureaucracy and formal schooling systems.
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But make sure you don’t make the same mistake twice.
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To create a familylike feeling within the corporation, a feeling that employees and managers share the same fate.
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If you go through life convinced that your way is always best, all the new ideas in the world will pass you by.
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I knew we needed a weapon to break through to the US market, and it had to be something different, something that nobody else was making.
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