The “patron saint” of Japanese quality control, ironically, is an American named W. Edwards Deming, who was virtually unknown in his own country until his ideas of quality control began to make such a big impact on Japanese companies.
AKIO MORITAOnce you have a staff of prepared, intelligent, and energetic people, the next step is to motivate them to be creative.
More Akio Morita Quotes
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I have always made it a point to know our employees, to visit every facility of our company, and to try to meet and know every single employee.
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From a management standpoint, it is very important to know how to unleash people’s inborn creativity.
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Our plan is to lead the public with new products rather than ask them what kind of products they want.
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Don’t do market research.
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A company will get nowhere if all of the thinking is left to management.
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An enemy of innovation could be your own sales force.
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There are three creativities: creativity in technology, in product planning, and in marketing.
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My concept is that anybody has creative ability, but very few people know how to use it.
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I knew we needed a weapon to break through to the US market, and it had to be something different, something that nobody else was making.
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We want everybody to have the best facilities in which to work, but we do not believe in posh and impressive private offices.
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The best example of this was the Apollo project in the United States.
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My solution to the problem of unleashing creativity is always to set up a target.
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While the United States has been busy creating lawyers, we have been busier creating engineers.
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Once you have a staff of prepared, intelligent, and energetic people, the next step is to motivate them to be creative.
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My chief job is to constantly stir or rekindle the curiosity of people that gets driven out by bureaucracy and formal schooling systems.
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